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Business Etiquette for Today's Workforce

Business Etiquette for Today's Workforce

Training Connection
4.6 161 reviews

Learn essential business etiquette skills needed to succeed in a diverse work environment with this comprehensive course from Training Connection. Master the art of making a great first impression, navigating dining and restaurant etiquette, communicating effectively via email and telephone, and more. Elevate your professional image and stand out from the crowd with this must-have training.

  • All levels
  • Small class sizes
  • 14 and older
  • $395
  • Earn 10% Rewards
  • Price Lock
  • 915 Wilshire Blvd, Los Angeles, CA
  • 7 hours

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  • $395/person
  • 7 hours
Thu, Oct 31st, 9am–4pm PDT
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Class Description

Description Cancellation Policy

Description

What you'll learn in this business training:

In today's competitive and uncertain times, workers must learn to quickly adapt, integrate and succeed in diverse work environments. And that means business etiquette is more important than ever!

Learning Objectives
  • Understanding the importance of business etiquette
  • How to meet and greet
  • Making a favorable first impression
  • Dining etiquette
  • Restaurant etiquette
  • Email etiquette
  • Telephone etiquette
  • Thank you notes and formal letters
  • Dressing appropriately
  • International etiquette
Course Outline
  • Understanding Etiquette
    • Etiquette Defined
    • The Importance of Business Etiquette
  • Networking for Success
    • Creating an Effective Introduction
    • Making a Great First Impression
    • Minimizing Nervousness
    • Using Business Cards Effectively
    • Remembering Names
  • The Meet and Greet
    • The Three-Step Process
    • The Four Levels of Conversation
  • Dining Etiquette
    • Understanding Your Place Setting
    • Using Your Napkin
    • Eating Your Meal
    • Table Manners
    • Sticky Situations and Possible Solutions
  • Restaurant Etiquette
    • Your Arrival
    • Ordering in a Restaurant
    • Foods to Avoid
    • About Alcoholic Beverages
    • Paying the Bill
    • Tipping
  • Email Etiquette
    • Addressing Your Message
    • Grammar and Acronyms
    • Top 5 Technology Tips
  • Telephone Etiquette
    • Developing an Appropriate Greeting
    • Dealing with Voicemail
    • Cell phone Do's and Don'ts
  • The Written Letter
    • Thank You Notes
    • Formal Letters
    • Informal Letters
  • Meeting Etiquette
    • 10 Rules for meetings
  • Dressing for Success
    • The Meaning of Colors
    • Interpreting Common Dress Codes
    • Deciding What to Wear
  • International Etiquette
    • General Rules
    • Important Points
    • Preparation Tips
What's Included
  • Certificate of Course Completion
  • Training Manual
  • FREE Class Repeat
School Notes:


Please note: Free retake/refresher should be coordinated directly with the school

Refund Policy

All cancellations and rescheduling requests must be made in writing and emailed to [email protected]

  • Rescheduling requests made 9 business days before the commencement of the training are free.
  • Rescheduling that takes place within 9 business days of the commencement of the training will incur a $150 administration fee.
  • We do not charge for student substitutions at any time.

We are unable to offer refunds for cancellations.

While we make every effort to deliver classes as scheduled, we reserve the right to reschedule previously confirmed classes for a variety of reasons including but not exclusively, the illness of the Trainer. In such cases, we will endeavor to inform the Client as soon as possible of the new training dates. We are not liable for any additional expenses incurred as a result of rescheduling training.

We are not able to offer refunds for no-shows or uncompleted courses.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at Training Connection (161)

(4.6-star rating across 161 reviews)

  • Business Etiquette for Today's Workforce

    Anonymous review on 9/30/2019
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Questions & Answers (2)

Get quick answers from CourseHorse and past students.

Question from Beth F.
I’m looking to become a business etiquette instructor or facilitator. Is this how I would get started?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi Beth! Taking the class is a start to becoming a trainer.
Answer Show answer
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Question from Beth F.
Hi, I’m very interested in this class. Upon completion are we given any leads that could possibly help with bookings? Also, how much would a company pay to have this service brought into their company?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi Beth! No, the school does not give any leads after the training as that would be giving the business away. The cost for onsite training depends on the number of trainees and the location for the training.
Answer Show answer
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Training Connection

Training Connection LLC is a computer and business skills training company.

Our Training Philosophy

Our main focus is to provide exceptional computer desktop and business skills training. We strive to achieve this by following a 5 cornerstone approach:

1. Our Instructors

Without a doubt our most valuable...

Read more about Training Connection

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Los Angeles educator.

Training Connection

Training Connection
Downtown, Downtown/Northeast
915 Wilshire Blvd Suite 1800
Btwn Harbor Fwy & S Figueroa St
Los Angeles, California 90017

All classes at this location

The easiest access is from the State 110N Freeway (Harbor Hwy)

If traveling North-bound on 110N Hwy

  • Take the 9th St exit
  • Turn Left at Figueroa Street
  • Turn Left into Wilshire Blvd
  • 915 Wilshire is on the Right (look for the Bank of the West located in our lobby)

    • The entrance to our parking garage is also on the left hand side of building.

    If traveling South-bound on 110S Hwy
  • Take the 4th St exit towards WILSHIRE blvd / 6TH St / 3RD St
  • Turn left at Wilshire Blvd
  • 915 Wilshire is on the Left (look for the Bank of the West located in our lobby)

    • The entrance to our parking garage is also on the left hand side of building.

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