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Critical Thinking

Enhance your thinking processes and make better decisions in business with this course at the American Management Association. Learn techniques to generate breakthrough ideas, challenge assumptions, and solve pressing problems. Discover how to ask the right questions and gain clarity on others' viewpoints.

  • All levels
  • 21 and older
  • $2,795
  • Earn 27,950 reward points
  • 2345 Crystal Dr , Arlington, VA
  • 15 hours over 2 sessions

Start Dates (1)

  • $2,795
  • 15 hours over 2 sessions
100 seats left
Show all 2 sessions
  • Thu, Oct 03 at 9:00am - 4:30pm
  • Fri, Oct 04 at 9:00am - 4:30pm
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Class Description


What you'll learn in this career training:

Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions? In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints with clarity.

You’ll learn how to:

  • Translate abstract ideas into tangible results
  • Evaluate ideas and adjust assumptions
  • Solve problems based on credible evidence
  • Make dramatically better decisions

You’ll also receive:

  • The “My Thinking Styles” assessment, which gauges your thinking style preferences
  • A personalized development report with your individual results and areas for development
  • AMA’s Critical Thinking Model, with an action plan for implementing critical thinking and decision-making skills back at work
  • Pre- and post-seminar assessments
  • Tune-up materials to review what you've learned after the event
  • A skill-enabling toolkit, downloadable from the AMA Learning Portal

Who Should Attend

All business professionals who want to enhance their thinking processes to achieve better results in business.

Note: Before attending this session, you will receive a link to the online “My Thinking Styles” assessment. You must complete the assessment to participate fully in this seminar.

What you will Learn

The Mindset for Critical Thinking

  • Understanding the neurological and psychological brain functions involved in critical thinking
  • Discovering the mental habits that dispose people to be effective critical thinkers

Clarifying Problems Using Critical Thinking Techniques

  • Gathering and assessing data
  • Analyzing a given situation to identify the problems at hand
  • Recognizing your assumptions and cognitive biases
  • Unmasking persuasion techniques
  • Identifying and managing emotions
  • Framing and translating issues into formulated, actionable items

Developing Solutions and Solving Problems with Critical Thinking Skills

  • Applying counterfactual thinking techniques to assess and refine solutions
  • Using diagrams to assess data, check for gaps and communicate solutions to others
  • Seek relevant alternative viewpoints for constructive critique

Understanding Your Mindset for Critical Thinking

  • Interpreting feedback on your “My Thinking Styles” assessment
  • Gaining insight into your critical thinking mindset
  • Selecting which parts of your mindset to develop further

Organizational Context and Awareness for Critical Thinking

  • Analyzing power relationships, values, and formal and informal structures of your team or organization
  • Acquiring key interpersonal and communication strategies to strengthen your relationships

Implementing Your New Knowledge and Skills

  • Anticipating pitfalls you may encounter as a critical thinker
  • Creating an action plan for development of critical thinking skills


  • Learn to Use Critical Thinking Skills to Arrive at Better Decisions More Confidently and Determine What Matters Most in Meeting Business Challenges
  • Learn to Use Critical Thinking Skills and Tools to Examine the Information Knowledge You Have, Accurately Understand Situations from Multiple Perspectives, and Take Appropriate Action

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (5)

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