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ITIL® 4 Foundation Training

Gain the knowledge needed to improve service management and pass the ITIL 4 Foundation Certification exam with the ITIL 4 Foundation Training course. Learn the end-to-end IT/digital operating model, how to create and deliver tech-enabled products and services, and the impact of technology on business strategy. Plus, get access to practice exams and additional resources for success.

  • Beginner
  • 18 and older
  • $2,395
  • Earn 10% Rewards
  • Price Lock
  • 13650 Dulles Technology Dr, Herndon, VA
  • 24 hours over 3 sessions

Start Dates (0)

  • $2,395/person
  • 24 hours over 3 sessions
  • Course Number 1199
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Class Description

Description

What you'll learn in this itil training:

In this ITIL® 4 Foundation Training course, designed for professionals who want to adopt ITIL to improve service management, you will gain the knowledge needed to pass the ITIL 4 Foundation Certification exam.

You will learn:

  • The ITIL 4 end-to-end IT/digital operating model
  • How to use the ITIL 4 model to create, deliver, and continuously improve tech-enabled products and services
  • The impact of technology and IT teams on a wider business strategy

This ITIL 4 Foundation Training course includes:

  • Instructor-guided or self-paced learning options
  • Accredited course content and curriculum
  • ITIL 4 Foundation exam
  • Take2 exam re-sit
  • Practice exams, prep questions, and additional resources

ITIL 4 Foundation Training Benefits

  • Prepare for and pass the ITIL 4 Foundation certification exam
  • Identify opportunities to develop IT practices using ITIL guidelines
  • Interact with IT teams using ITIL 4 terminology and concepts
  • Explore the service value chain and IT service management practices
  • Recognize the importance of IT and business integration
  • Continue learning and face new challenges with after-course one-on-one instructor coaching

Course Outline:

  • Module 1: Service Management
  • Module 2: The Four Dimensions
  • Module 3: The Service Value System
  • Module 4: The Service Value Chain
  • Module 5: The Seven Guiding Principles
  • Module 6: ITIL Practices: Practice Overview and General Management Practices
  • Module 7: ITIL Practices: Service Management and Technical Management Practices

Note:

ITIL® and PRINCE® courses are offered by Learning Tree International , ATO/Affiliate of AXELOS Limited. ITIL® and PRINCE® are also registered trade marks of AXELOS Limited. All rights reserved.

Refund Policy

If a customer would like to cancel or transfer their course, they must notify Coursehorse prior to 3 weeks before the start date of the course or within seven days of registration. On-Demand Courses cannot be cancelled once purchased and are not eligible for refund.

  • If a customer transfers to another course prior to 3 weeks before the start date or within seven days of registration of the course in which originally enrolled, 100% of any prepaid course tuition will be applied toward the course tuition for the subsequent course.
  • If a customer needs to cancel an enrollment 3 weeks prior to the start of the class or within seven days of registration, we will refund 95% of any prepaid course tuition for that enrollment.
  • If a customer does need to transfer or cancel a course within 3 weeks of the start date of the course or after seven days from the date of registration, a fee equal to 50% of the price of the course will be assessed for any standard attendances.

Attendances associated with a Learning Tree program will be assessed a $500 fee. Training Passports, Training Vouchers and Pay-As-You-Learn Vouchers cannot be used after their expiration dates, and a course cancellation or transfer by the customer will not extend a Training Passport, Training Voucher Pack or Pay-As-You-Learn Voucher Pack expiration date.

In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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Learning Tree International

Established in 1974, Learning Tree International is a leading provider of IT training and management training to business and government organizations worldwide. In addition, Learning Tree provides IT Workforce Optimization Solutions – a modern approach that improves the adoption of skills, and accelerates...

Read more about Learning Tree International

CourseHorse Approved

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Learning Tree International

Learning Tree International

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