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Leading with Emotional Intelligence

Discover how to become an outstanding leader by developing your emotional intelligence skills in this course offered by American Management Association. Gain valuable insights and techniques to enhance your overall effectiveness and create a healthy and productive workplace culture. Learn how to inspire and motivate your organization's workforce to reach new heights of achievement.

  • Level All levels
  • Age 21 and older
  • Price $2,995

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  • $2,995
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Show all 3 sessions
  • Mon, May 20 at 9:00am - 4:30pm
  • Tue, May 21 at 9:00am - 4:30pm
  • Wed, May 22 at 9:00am - 4:30pm
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Class Description

Description

What you'll learn in this leadership training:

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships. 

This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

Who Should Attend

Senior managers and leaders who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

How will you benefit

  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence
  • Utilize empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results

What You will cover:

  • Integrating EI and leadership competencies
  • Applying emotionally intelligent speaking and listening skills to leadership
  • Identifying the role of EI in 21st-century leaders
  • Achieving emotionally intelligent personal influence
  • Assessing your personal credibility quotient to authentically influence others
  • Applying empathy as a powerful influencing strategy when coaching
  • Creating an emotionally intelligent inspiration plan
  • Encouraging emotionally intelligent collaboration practices
  • Managing change and resistance with EI
  • Identifying communication skills leaders can use to move past colleagues’ resistance
  • Attaining healthy conflict with EI
  • Identifying emotionally intelligent leadership communication strategies
  • Using emotionally intelligent mindfulness practices when team members experience stress
  • Synthesizing emotionally intelligent competencies to address complex leadership challenges and opportunities

Course Outline

Learning Objectives

  • Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
  • Manage and Adapt Emotional Behaviors That Impact Leadership in a Variety of Workplace Situations
  • Integrate Empathy to Promote Strong Relationships
  • Apply Collaborative, Inclusive, and Creative Communication Practices
  • Gain Emotional Insights to Understand and Implement Change
  • Implement Emotionally Intelligent Motivational Skills to Achieve Team Results

Integrating Emotional Intelligence and Leadership Competencies

  • Recognize the Impact Your Emotionally Intelligent Interpersonal Communication Skill Has on Your Colleagues
  • Apply Emotionally Intelligent Speaking and Listening Skills to Leading

Achieving Emotionally Intelligent Personal Influence

  • Assess Your Personal Credibility Quotient to Authentically Influence Others
  • Apply Empathy as a Powerful Influencing Strategy When Planning a Coaching Session
  • Analyze Resistance Through the Lens of EI to Identify Alternative Influencing Approaches

Creating Emotionally Intelligent Inspiration

  • Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
  • Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories

Encouraging Emotionally Intelligent Collaboration Practices

  • Describe Collaboration as an Emotionally Intelligent, Relationship-Based Activity
  • Identify Different Types of Leader or Colleague Inquiry That Strengthen Relationships and Creativity

Managing Change with Emotional Intelligence

  • Describe How Emotions Impact People’s Attitudes Toward Change
  • Identify Communication Skills That Leaders Can Use to Move Past Colleagues’ Resistance to Change

Attaining Healthy Conflict with Emotional Intelligence

  • Recognize the Central Role That Relationship Development and Maintenance Play in Achieving Healthy Conflict
  • Apply Strategies for Cultural and Communication Awareness When Leading
  • Identify Emotionally Intelligent Leadership Communication Strategies to Create and Sustain Healthy Conflict

Leading Emotionally Intelligent Teams

  • Analyze Your Team’s Emotional and Social Intelligence
  • Assess Your Team’s Stress Level and Mood to Remain Optimistic and Productive
  • Apply Emotionally Intelligent Mindfulness Practices When the Whole Team or a Single Team Member Experiences Stress

Bringing It All Together

  • Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities


Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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