Improv Games (Ages 11-13)

When class/workshop enrollment is below the minimum three days prior to the first day of class, the class may be cancelled. If there is a cancellation, we will contact registered students at least 2 days before the start of the class/workshop by email or by phone.

We will offer students the option to transfer into another class or receive a full refund for the amount paid.

Classes are not refunded due to failure to attend class, planned absences, minor illnesses, or vacations.

If you drop a class:

• If you drop a class at least 8 business days before it starts, you will receive a 100% refund minus a $20 administrative fee.
• If you drop a class between 7 to 2 business days before it starts, there are no refunds. At this point students may receive a class credit if the school is able to replace your seat with another student before the start of class. If this is not possible, crediting will not be offered.
• If you drop a class on or after the class start date, no refunds or credits are possible.

Transfers:

• If you transfer to from one class to another class of equal value or more, there is no administrative fee.
• Otherwise an admin fee will be charged for transfers.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.