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Corrective & Preventative Action – CAPA

at Quality & Productivity Solutions, Inc - Marlborough

(22)
Course Details
Price:
$1,095
Start Date:

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Location:
Marlborough
28 Lord Road, Ste 205
At Elm Street
Marlborough, Massachusetts 01752
(Map)
Important:
Price includes materials and certificate of attendance
Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 15

What you'll learn in this business certificate class:

This course has been designed to learn CAPA (corrective and preventive action) system and its effective implementation and generate improved results.

Course Benefits

  • Gain valuable strategies for getting information right away in the “golden hours” after the incident.
  • Discover best practices for determining the real cause of human error with tools used by aviation accident investigators.
  • Benchmark current best practices in CAPA and investigations with your peers.
  • Learn practical strategies and techniques you can teach to all your employees.
  • Obtain sample forms for conducting investigations and case reviews.
  • Demonstrate to yourself the value of a cross-functional team and also ways that experts demonstrate their expertise
  • Understand the four components of a well-written report and identify better ways of finding the real reasons behind the category of “human error” — and ways to better control and mitigate those factors.

Who Should Attend?

The target audience for this course consists of executives, top management who work in quality (QA/QC), compliance/regulatory affairs, manufacturing (operations).


Topics Covered

  • CAPA - Introduction
    • What Corrective Action/Preventive Action (CAPA) is
    • The value of CAPA
    • Differences - remedial action, preventive action and continuous improvement
  • CAPA – Writing Requests
    • How to Properly Write a CAPA Request
    • Information that is included in a CAPA request
    • Benefits of a well-written CAPA (moves the process forward, etc.)
  • CAPA implementation
  • Root Cause Analysis
    • Definition
    • Nonconformity
    • Root Cause – tools
    • Reliable quality records
    • Connection: root cause analysis and CAPA plan development
  • Action Plan
    • Steps to take
    • Identification of various activities and communications
    • Functions: linkage
    • Plan - acceptance
  • Follow-up
    • Purpose
    • Implementation - verification
    • Effectiveness - verification
  • ISO 9001: 2008

Prerequisites: Quality background

Please Note: Price includes materials and certificate of attendance


Still have questions? Ask the community.

Refund Policy
REFUND POLICY: (AS PER M.G.L. CHAPTER 255, SECTION 13K)
  1. You may terminate this agreement at any time.
  2. If you terminate this agreement within five days you will receive a refund of all monies paid, provided that you have not commenced the program.
  3. If you subsequently terminate this agreement prior to the commencement of the program, you will receive a refund of all monies paid, less the actual reasonable administrative costs described in paragraph 7.
  4. If you terminate this agreement during the first quarter of the program, you will receive a refund of at least seventy-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  5. If you terminate this agreement during the second quarter of the program, you will receive a refund of at least fifty percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  6. If you terminate this agreement during the third quarter of the program, you will receive a refund of at least twenty-five percent of the tuition, less the actual reasonable administrative costs described in paragraph 7.
  7. If you terminate this agreement after the initial five-day period, you will be responsible for actual reasonable administrative costs incurred by the school to enroll you and to process your application, which administrative costs shall not exceed fifty dollars or five percent of the contract price, whichever is less. A list of such administrative costs is attached hereto and made a part of this agreement.
  8. If you wish to terminate this agreement, you must inform the school in writing of your termination, which will become effective on the day, such writing is mailed.
  9. The school is not obligated to provide any refund if you terminate this agreement during the fourth quarter of the program.

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School: Quality & Productivity Solutions, Inc

Quality & Productivity Solutions, Inc

Quality & Productivity Solutions, Inc. is an international firm dedicated to providing practical and effective consulting and training to achieve client objectives. Whether it’s improvement in process, product, service, or overall performance, exceptional results are our business. We partner with...

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