Cancellations and reschedules for full programs are accepted up to 11 business days prior to the start of the course with an option to transfer full credit to a future class OR receive a full refund less a 5% cancellation fee.
Recordings are available to students who are unable to attend live classes. Full program students who give at least 8 business days notice of their absence in an individual workshop may request to have a tasting kit created for no additional charge. No further make ups will be allowed.
If you need to cancel registration in any other program after the notice period, you will be refunded $70 for each class that you do not attend with a minimum notice of 11 business days. Study guides and any other course material must be returned in unused condition or the cost of the materials will be deducted from the total refund.
If you need transfer to a future program within the 11 business days notice period, a $150 transfer fee will be collected at that time. Transfers will be effective 1 week after notice has been provided and fees must be paid at that time. Recordings will be available for workshops prior to the transfer effective date. Your registration is fully transferable to another person for the same program and session with no fees.
There are no refunds available for individual workshops or special events. Recordings are available to students who are unable to attend live classes. Full program students who give at least 8 business days notice of their absence in an individual workshop may request to have a tasting kit created for no additional charge. Reschedules for the next available date are also accepted for individual workshops up to 8 business days prior to the originally scheduled date. Reschedules are not available for special events.
If you are unable to attend a program, workshop or event and are not eligible for a reschedule or refund, and want to attend the session live, consider offering your seat to a friend or colleague. They will love you!
Notice for all cancellations, reschedules, format changes and transfers must be given by emailing [email protected]
