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Implementing Cisco Collaboration Devices (CICD)

at Sunset Learning Institute - Yorkmount

(6)
Course Details
Price:
$4,295
Start Date:

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Location:
Yorkmount
9140 Arrowpoint Blvd Ste 400
Btwn W Arrowood Rd & I-485 Inner
Charlotte, North Carolina 28273
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Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 8

What you'll learn in this cisco training:

Implementing Cisco Collaboration Devices (CICD) teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. CICD also introduces basic video functionality into Cisco Collaboration solutions.

Target Audience:

The primary target audiences for the course are:
  • Network administrators and network engineers
  • CCNA Collaboration candidates
Secondary Theatres are:
  • Systems Engineers
Prerequisites:

The knowledge and skills that a learner must have before attending this course are as follows:
  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
Course Objectives:

Upon completing this course, students will be able to meet the following objectives:

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and CIsco Unified Communications Manager IM and Resence Service
  • Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in CIsco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified communications solution
Course Outline:

Module 1: Cisco Unified Communications Solutions
Module 2: Administrator and End-User Interfaces
Module 3: Call Flows in Cisco Call Control Platforms
Module 4: Endpoint and End User Administration
Module 5: End User Telephony and Mobility Features
Module 6: Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
Module 7: Cisco Unified Communications Solutions Maintenance

Labs:
Hardware Lab 1: Explore Administrator Interfaces
Hardware Lab 2: Explore End-User Interfaces
Hardware Lab 3: Explore Call Flows in Cisco Unified Communications Manager
Hardware Lab 4: Explore Call Flows in Cisco Unified Communications Manager Express
Hardware Lab 5: Implement End Users
Hardware Lab 6: Implement Endpoints
Hardware Lab 7: Enable Telephony Features
Hardware Lab 8: Enable Mobility Features
Hardware Lab 9: Implement End Users and Voice Mailboxes
Hardware Lab 10: Enable Cisco Unified Communications Manager IM and Presence Service
Hardware Challenge Lab 11: Provide End-User Support
Hardware Challenge Lab 12: Generate Cisco Unified Communications Manager CAR Tool Reports
Hardware Lab 13: Monitor the System with Cisco Unified RTMT
Hardware Lab 14: Back Up Cisco Unified Communications Manager

Note:
Learn for 365 Days!

We believe in a 365-day learning experience that begins immediately, regardless of when you attend your ILT course. At SLI, you get a range of learning opportunities, from instructor-led hands-on training, to self-directed, customizable learning paths based on your environment, your needs, and your level of experience. We provide the tools and options, and you decide what you need, when you need it, and how you want to learn it!

Immediate access to supplemental learning assets that are INCLUDED with your purchase of the above instructor-led training course:
  • 365 Days of Access to SLI’s Entire Collaboration Video Reference Library (VRL), not just the 5-day class you sign up for (hundreds of searchable, on-demand learning bytes in 5-15-minute videos)
  • 365 Days of Unlimited Access to Delta Sessions - What’s Not Covered in Class! (Version Upgrades, Industry Updates, Etc.)
  • 365 Days of Unlimited 24x7 Access to SLI's Community - Collaborate with SLI Instructors and Other Members (Monitored Daily by SLI Instructors) 
  • 365 Days of Unlimited Access to Interactive neXTpertise Sessions and other IT Resources with SLI Instructors (featured hot topics, exam prep, etc.) 
  • Unlimited Access to Hosted Webinars and All Previously Recorded Sessions
  • Unlimited Access to your Digital Courseware
Benefits:
  • Training that fits your needs (from high intensity to small learning bytes)
  • Build immediate competency - start at time of purchase!
  • Gain know-how and skills gaps with limited work disruptions
  • Get quick answers to daily challenges - live interaction!
School Notes:
Important:
All Sunset Learning Institute classes are taught in an instructor-led, live virtual environment. This price includes a facility fee of $300 (except Reston,VA or Denver, CO) to allow you to take it in a classroom-type environment. If you prefer to take the class from home, the $300 fee will be waived and refunded.

Still have questions? Ask the community.

Refund Policy
Refund is 2 weeks prior to class start date.

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Reviews of Classes at Sunset Learning Institute (4)

School: Sunset Learning Institute

Sunset Learning Institute

Sunset Learning Institute exists to provide world-class IT training by delivering exceptional experiences to our customers. Our goal is to help clients optimize their Cisco hardware investment through a consultative approach that allows us to deliver the highest quality advanced training in the marketplace,...

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