If you don’t know your exact group size yet, no problem! You can book with your best guess and you’ll be able to add or subtract people after booking (usually up until a week before the event) as long as you still meet the event-provider minimum. That minimum number can be determined by looking at the minimum bookable number of people in each event page.
Most of our event partners are able to make changes to your accommodations if given at least 72 hours notice, however some do require more advanced warning. On each event page beneath the provider description you’ll be able to find exactly what their policy is regarding changes.
Yes, we do accept purchase orders and you can organize an event booking and payment via purchase order by contacting us. From there an event planner will reach out to you to guide you through the booking process. Do you take deposits? Many of our event providers do take deposits & if you’re interested in placing a deposit to secure a date but are not yet 100% committed, please contact us and we can do our best to work it out for you.
Due to the diversity of event and activity offerings, cancellation and refund policies vary from provider to provider. The cancellation policy for each provider can be found on the event page and during booking, and fall into 5 tiers:
Flexible: These providers allow for cancellations with a full refund to occur 72 hours or more in advance of the event. Cancelling within a window of less than 72 hours will result in an inability to be refunded.
Moderate: These providers allow for cancellations with a full refund to occur one week or more in advance of the event. Cancelling within a window of less than one week will result in an inability to be refunded.
Strict: These providers allow for cancellations with a full refund to occur two weeks or more in advance of the event. Cancelling within a window of less than two weeks will result in an inability to be refunded. Super Strict: These providers allow for cancellations with a full refund to occur one month or more in advance of the event. Cancelling within a window of less than one month will result in an inability to be refunded.
No Cancellations or Refunds: These providers do not offer a full refund for a cancellation in any case. If you can no longer commit to the event, we will work with the provider to try to secure a portion of your funds back, but in most cases you will not be refunded at all. I have a group of larger than 50 people, can these events accommodate us? We work with a variety of venue spaces & catering companies for organizing large group events. If you’re interested in planning an event for a large group, please contact us and tell us about what you’re looking for. We’ll be happy to have one of our talented event planners guide you through the process.
Many of our providers have external venues and/or catering connections available for additional cost. If you are interested in securing a venue or catering, please contact us and we can share information about the available options
Yes, most of our providers are able to bring the event to your office or home space. For some event types, your space may need certain equipment for an event to be held there. Additionally, booking an event at your office or home may incur additional costs. If you’re interested in booking for your office or home, you can indicate this during checkout or simply contact us and we can help you organize the event.