In order to receive a refund for a class you wish to cancel, or transfer to a different course, you must submit a request via email to [email protected] 15 business days prior to the first class. A $25 service charge is applied to each class for which you are requesting a cancel or transfer. If you are requesting a transfer, space must be available in the desired course or you will be placed on a waiting list.
Camp & Workshop Refund/Transfers:
In order to receive a refund for a cancelled camp or workshop class or transfer to a different course, you must submit a request via email to [email protected] at least 22 business days prior to the first class. No refund will be allowed beyond this period. Transfers may be granted as available first come first served basis. A $25 service charge is applied to each class for which you are requesting a refund or transfer. If you are requesting a transfer, space must be available in the desired course. Refunds and/or credits will not be issued with less than 22 business days notice.
Medical emergencies are exempt from this policy; however, a signed statement from your doctor is required. If student has a medical emergency that prevents him/her from continuing the class a pro-rated refund will apply for classes attended.
Thank you for your understanding.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
