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The Voice of Leadership: How Leaders Inspire, Influence and Achieve Results

Discover the impact of effective leadership communication at the American Management Association. Learn to inspire and influence those around you, build trust, and produce results in this fast-moving, results-driven course. Strengthen your leadership abilities and find your authentic voice to grow into an exceptional leader.

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  • 21 and older
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  • 1170 Peachtree St, Atlanta, GA
  • 22 hours & 30 minutes over 3 sessions

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  • Mon, Dec 07 at 9:00am - 4:30pm
  • Tue, Dec 08 at 9:00am - 4:30pm
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  • Wed, May 05 at 9:00am - 4:30pm
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Class Description

Description

Regardless of how compelling an organizational vision may be or how strategically sound a business strategy is, without effective leadership communication, there can be no successful execution of that vision or strategy.

The capability to obtain buy-in from others, establish credibility and trust, and inspire commitment and loyalty on a large scale is not an inherent talent that only certain people possess. You can learn to develop composure and resilience in high-pressure situations and motivate others to take action when delivering formal speeches and making important presentations. This dynamic, action-oriented leadership communication program is specifically designed to strengthen and enhance your leadership communication abilities. The program is modeled after communication principles employed by the world's most successful and respected leaders. Through this training, you will master practical strategies to craft your leadership messages with greater impact, develop an authentic and genuine leadership presence, and participate in high-impact conversations that drive organizational results and change.

Intended Audience and Participants:

This program is ideal for experienced managers, senior executives, and anyone who currently holds a leadership role or aspires to move into leadership positions. If you are expected to demonstrate leadership capabilities or influence others toward organizational objectives, this program will serve you well.

Key Benefits and Advantages:

  • Strengthen and elevate your leadership communication skills and effectiveness
  • Enhance your capacity to build buy-in, credibility, confidence, and loyalty among followers and stakeholders
  • Master techniques to demonstrate poise, resilience, and grace under pressure while managing tense situations
  • Successfully overcome organizational resistance to change and transformation initiatives
  • Energize and empower followers to commit to action and achieve organizational goals
  • Build coalitions and secure backing when facing difficult decisions or challenging circumstances

Core Content and Topic Areas:

Analyzing the Voices and Communication Approaches of Effective Leaders: Historical and Contemporary Examples

  • Identify and describe typical circumstances and situations where specific leadership communication abilities prove critical; evaluate your own current effectiveness in applying leadership language in these important situations
  • Identify the five essential characteristics and qualities of effective leaders as communicators; assess your personal strengths and development areas across these traits

Discovering and Developing Your Authentic Leadership Voice

  • Understand and distinguish the two fundamental components that comprise a leader's distinctive voice
  • Examine various leadership communication approaches and identify which style represents your natural preference and strength

Creating and Communicating Compelling Leadership Messages That Inspire Commitment and Drive Outcomes

  • Determine the specific results and outcomes you want your leadership message to achieve by employing a results-focused matrix analysis
  • Develop and refine your leadership message to increase its persuasive impact

Establishing the Proper Environment and Conditions for Powerful Leadership Communication

  • Select the most appropriate venue and setting to deliver your leadership communications and establish optimal conditions for message reception
  • Overcome nervousness, self-doubt, and communication-related anxiety

Taking Charge and Establishing Leadership Presence

  • Cultivate a powerful personal presence and magnetic charisma that naturally commands respect from others
  • Transmit clear and direct messages that enhance audience comprehension and retention of your message

Clarifying the Direction and Path You Want Your Organization and Followers to Pursue

  • Articulate a clear and compelling organizational mission, vision, and set of core values
  • Delegate authority and responsibility in ways that encourage others to assume ownership and accountability

Exercising Influence and Motivating Others to Take Committed Action

  • Explore the factors and conditions that decrease employee engagement and morale
  • Inspire enthusiasm and commitment in the hearts and minds of followers and team members

Using Coaching, Counseling, and Mentoring to Drive Performance Improvement

  • Conduct productive and authentic coaching, counseling, and mentoring conversations that develop capability

Handling Sensitive and Difficult Topics in Ways That Minimize Conflict and Defensiveness

  • Navigate conflict situations and manage hostile or contentious disputes professionally

Comprehensive Course Outline

Learning Objectives and Expected Outcomes

  • Understand and Apply the Five Key Principles That Underpin Effective Leadership Communication
  • Develop a Compelling Leadership Message That Inspires Action and Delivers Results
  • Understand and Apply Four Distinct Leadership Communication Styles Effectively
  • Assume Control of Groups and Gain Their Support and Commitment
  • Communicate Strategic Organizational Direction with Passion and Conviction
  • Set the Operational Direction and Delegate Responsibility in Ways That Motivate Action and Engagement
  • Build Consensus and Secure Committed and Aligned Action from Stakeholders
  • Motivate and Energize People to Perform at Their Highest Levels
  • Coach, Counsel, and Mentor Others to Build Capabilities and Foster Personal and Professional Growth
  • Recognize Accomplishments and Reward People for Their Contributions and Strong Performance
  • Navigate Difficult Situations in Ways That Reduce Resistance and Increase Acceptance of Decisions

Studying the Voices of Effective Leaders: Examples from History and Contemporary Practice

  • Define What Leadership Is and What It Means in an Organizational Context
  • Describe Common Leadership Situations and Evaluate Your Current Use of Leadership Language and Communication in These Situations
  • Identify Five Essential Traits That Distinguish Effective Leaders as Communicators and Assess Your Strengths and Development Opportunities
  • Explore and Explain How Leaders, Throughout History and in Today's World, Have Successfully Communicated Their Messages

Discovering and Cultivating Your Authentic Leadership Voice

  • Describe and Explain the Two Core Components That Create a Leader's Distinctive Voice
  • Learn Proven Methods to Discover Your Genuine Leadership Voice
  • Explore Four Different Leadership Communication Styles and Determine Which One Reflects Your Natural Tendencies
  • Learn When and How to Apply Each Communication Style for Maximum Effectiveness

Crafting a Compelling Leadership Message That Persuades, Inspires, and Achieves Results

  • Think on Your Feet and Quickly Organize Your Thoughts to Develop a Powerful Leadership Message
  • Use a Target Results Matrix to Clarify the Specific Outcomes Your Leadership Message Must Achieve
  • Customize Your Message Content and Delivery to Your Specific Audience to Ensure It Resonates and Connects

Capturing the Attention and Securing the Understanding of Those You Seek to Lead

  • Obtain the Genuine Attention and Engagement of Your Followers and Listeners
  • Build a Commanding Presence and Personal Power That Naturally Inspires Respect
  • Craft Messages With Clarity and Precision to Maximize Listener Understanding and Retention
  • Use Storytelling and Narrative Techniques to Captivate Your Audience and Reinforce Your Core Message

Setting the Strategic and Operational Direction for Your Organization

  • Communicate Your Strategic Direction, Including Your Organization's Vision, Mission, and Core Values, with Authenticity and Clarity
  • Establish Operational Direction by Assigning Responsibility and Delegating Authority in Ways That Encourage Ownership and Accountability

Building Alignment and Securing Commitment to Your Agenda and Direction

  • Understand and Apply Nine Distinct Influence Strategies Appropriate to Various Situations
  • Build Consensus and Get Others to Embrace and Champion Your Ideas and Proposals
  • Successfully Address Organizational Resistance and Facilitate Acceptance of Change

Inspiring Others to Perform at Their Highest Levels

  • Explore the Conditions That Motivate People and Drive Performance
  • Ignite Passion and Commitment in the Hearts and Minds of Your Team Members

Using Coaching, Counseling, and Mentoring to Build Capability and Drive Improvement

  • Facilitate Meaningful Coaching, Counseling, and Mentoring Conversations
  • Provide Feedback That Reinforces Positive Performance and Guides Development of New Capabilities

Addressing Difficult, Sensitive, and Touchy Situations in Ways That Reduce Tension and Build Understanding

  • Discuss Sensitive and Difficult Topics Tactfully and With Respect
  • Manage Tension and Assert Yourself With Confidence in Charged Situations
  • Communicate Unwelcome News and Unpopular Decisions in Ways That Gain Understanding and Acceptance
  • Resolve Conflict Professionally and Serve as a Mediator Between Disputing Parties


Participant Feedback and Testimonials:
★★★★★
"outstanding"
The course was outstanding!

Donrico C. 
10/12/2020

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (8)

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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