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Making the Transition from Staff Member to Supervisor

Discover proven approaches and core skills for moving smoothly from team member to supervisor in this high-impact seminar. Build the self-assurance and practical know-how needed to manage staff effectively, share useful feedback, work through conflicts, and delegate with intention. Take your first decisive steps toward greater success in your new leadership role.

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  • 21 and older
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  • 1170 Peachtree St, Atlanta, GA
  • 15 hours over 2 sessions

Express Checkout – $2,645


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Start Dates (2) $2,645/person

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  • Thu, Oct 22 at 9:00am - 4:30pm
  • Fri, Oct 23 at 9:00am - 4:30pm
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  • Thu, Apr 29 at 9:00am - 4:30pm
  • Fri, Apr 30 at 9:00am - 4:30pm
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Class Description

Description

Gain the confidence and practical competencies to move forward with momentum in your newly promoted supervisory role. Develop the essential management capabilities that will enable you to handle any responsibility effectively and demonstrate your best professional self, while building sustainable habits that support long-term career success.

This intensive two-day training program for supervisors supports newly promoted leaders in avoiding common management mistakes and pitfalls. Learn core supervisory competencies, including performance feedback delivery, employee coaching techniques, constructive conflict resolution, and effective delegation practices. Through structured practice activities and expert guidance, you will develop practical skills and confidence that translate immediately into improved management performance. You will also create your personalized leadership development plan that outlines concrete steps for maximizing the benefits of your supervisory position.

Ideal Candidates:

  • Newly promoted supervisors with less than twelve months of direct supervisory experience, process and production supervisors interested in strengthening their supervisory effectiveness through professional training

Training Topics and Content Areas:

  • Establishing yourself for effectiveness and success in your new role
  • Successfully transitioning from your previous role and moving past old responsibilities
  • Understanding and meeting the distinct needs of key stakeholder groups, including your supervisor, team members, senior organization leadership, and former colleagues
  • Performing a gap analysis to identify critical skill development areas
  • Understanding your personal behavioral preferences using the Personal Style Indicator (PSI) Assessment
  • Modifying your personal style to create stronger working relationships
  • Establishing specific performance goals aligned with supervisory excellence
  • Managing team member performance through employee development and training
  • Providing balanced feedback that supports performance improvement and development
  • Managing workplace disagreements and conflict with competence and skill
  • Converting conflict situations into opportunities for positive organizational change
  • Using specific techniques to prevent conflicts and reduce workplace tension
  • Employing delegation strategies effectively to assign work to team members
  • Creating a structured delegation plan to implement with your team
  • Protecting and managing your time as a new supervisor
  • Identifying three priority action items for immediate implementation

Benefits of Attending:

  • Develop a fresh leadership strategy and personal growth plan
  • Successfully transition away from your previous role and build supervisory credibility
  • Leverage your personal behavioral preferences to gain a competitive advantage
  • Apply instant coaching feedback models to strengthen coaching effectiveness
  • Manage emotions effectively and think strategically when addressing conflicts
  • Take definitive and decisive action to manage and protect your time

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.

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