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MWI

MWI is a nationally recognized dispute resolution firm that specializes in negotiation training, mediation and arbitration services, and mediation training. They have a strong focus on customer service and have provided their services to numerous clients, including large corporations and government agencies, with a commitment to serving income-eligible clients through their Public Service Initiatives.

MWI

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10 Liberty Square 4th Fl, Boston, MA 02109
MWI
Waterfront
10 Liberty Square 4th Fl
At Milk St
Boston, Massachusetts 02109

Directions:
Steps from the T, meter parking, and garage parking

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Description

MWI is a nationally recognized dispute resolution firm based in Boston specializing in negotiation training, mediation and arbitration services, and mediation training. MWI achieves success for our clients by maximizing their capacity to collaborate, find solutions to difficult disputes, and communicate effectively.

Founded in 1994, MWI has provided negotiation and dispute resolution services and training to hundreds of clients including Analog Devices, BMW North America, Bose, General Motors Corporation, KPMG, the United States Postal Service, and Visa International. Since 2002, MWI has worked with Coca-Cola to roll-out their comprehensive employment dispute resolution program for 45,000 employees and managers nationally. 

MWI takes great pride in our focus on customer service. Our partnership approach to service delivery guides our process and enables us to fully understand our clients’ challenges and long-term goals. We use that understanding and relationship to develop programs and services that meet our clients' needs, match their organizational culture, and exceed their expectations.

As a private 501(c) 3 not-for-profit corporation, MWI is also committed to serving income-eligible clients through MWI’s Public Service Initiatives that work to prevent homelessness with eviction mediation services, provide mediation services to pro-se litigants onsite at multiple Massachusetts District and Municipal Courts, empower women to become more effective advocates for themselves and their children, and provide mediation services to at-risk children and their families, never married parents, and parents seeking divorce. 

MWI also has expertise in meeting facilitation, organizational ombuds services, and dispute resolution system design. Our services have helped countless organizations to resolve conflict more productively, often resulting in significant reductions in litigation costs and the renewed ability to focus on external business issues.

Reviews of MWI

(4.0-star rating across 1 review)
  • Forty-Hour Weekend Mediation Training

    Reviewed by Rachel W on 4/3/2018
    I have participated in several basic and advanced mediation trainings and internships in several locations in Boston and Cambridge. I strongly recommend MWI. Josh and Marcus provide well-organized, thoughtful workshops at the Liberty Square location. The case scenarios are designed to elicit deep analysis. I have observed Josh providing valuable feedback to new mediators. His internship program at a divorce court provides an excellent opportunities to learn both skills and law. Josh is generous with his time; he is always available to provide professional mentoring. In addition to providing formal mediation training opportunities, Josh has also created a community where mediators receive ongoing professional development and networking. He offers a monthly lecture series in which participants hear about fascinating topics, such as neurobiology. Josh goes 'above and beyond'.
  • Forty-Hour Weekend Mediation Training

    Reviewed by Rachel W on 4/3/2018
    This program offers an array of excellent programs to train mediators. I strongly recommend the court divorce mediation internship as a way to obtain practical experience. Josh Hoch is a thoughtful mentor who is generous with his time.
  • Negotiation Skills Workshop

    Reviewed by Jeffery L. on 10/6/2019

Review Summary by CourseHorse

Students rave about the classes at MWI, specifically mentioning the well-organized and thoughtful workshops led by Josh and Marcus at their Liberty Square location. The case scenarios provided in the training encourage deep analysis and the opportunity to learn both mediation skills and law. Students appreciate Josh's generous and professional mentoring, as well as the ongoing professional development and networking opportunities offered by MWI. The court divorce mediation internship is highly recommended for gaining practical experience. Overall, students feel that MWI goes above and beyond in providing a comprehensive and valuable learning experience. Direct quotes from the reviews: 1. "The case scenarios are designed to elicit deep analysis." 2. "His internship program at a divorce court provides an excellent opportunity to learn both skills and law." 3. "Josh Hoch is a thoughtful mentor who is generous with his time."

Teachers at MWI

  • Audrey Lee & Elizabeth Marcus
  • Bill Eddy
  • Chuck Doran
  • Darren Kew
  • David Hoffman
  • Josh Hoch
  • Kate Fanger
  • Megan Winkeler and Diana Chiang
  • Sally Plone
  • Scott Loring
  • Vicky Bennet, Robin DiGiammarino & Deepika Madan
  • Show More

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