The American Management Association (AMA) is a global leader in talent development, offering a wide range of educational services to individuals and organizations. With a history dating back to 1923, AMA is a trusted partner for professional development, serving clients worldwide including 90% of the Fortune 500.
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American Management Association @ 2345 Crystal Dr , Arlington, VA
Partnering with Your Boss: Strategic Skills for Administrative Professionals Attend this seminar and master techniques for effective goal setting, prioritizing, planning, decision making, relationship building and listening. Learn how to communicate confidently and assertively—and develop and use power and authority. You’ll return to work better able to support your organization’s/boss’s goals, adapt to various communication styles to successfully...
American Management Association @ 2345 Crystal Dr , Arlington, VA
In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this...
American Management Association @ 2345 Crystal Dr , Arlington, VA
Processing requests taking forever? Customers calling to complain about delays and high delivery costs? Worried you could be losing business as a result? LEAN process improvement tools offer simple fixes that will change your thinking, improve your operations, AND deliver quick solutions. LEAN can be especially relevant if you're coming out of the recession with fewer resources and need to deliver more with less. In this course, you'll discover...
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American Management Association @ 2345 Crystal Dr , Arlington, VA
Learn how to adopt the right leadership style that generates heightened performance and improved productivity. SLII® is the most widely taught leadership model in the world. It teaches leaders to use the appropriate leadership style in response to the needs of the person and the situation. Our learning design—The SLII Experience™—uses game-changing techniques that immerse learners in SLII quickly, deeply, and effectively. In this program,...
American Management Association @ 2345 Crystal Dr , Arlington, VA
People are a business’s most valued asset, so it stands to reason that employee wellness is a fundamentally important metric for ensuring your company optimizes its talent. In fact, holistic wellness is one of the drivers that is reshaping the world of work—and it’s likely to take even greater organizational focus in the future. Today’s potential and current employees expect employers’ practices and policies to reflect a “whole person”...
American Management Association @ 2345 Crystal Dr , Arlington, VA
The truism about best-laid plans going astray can easily be applied to projects. Even in the most carefully planned projects, unforeseen challenges can arise that might affect the outcome. When developing a project plan, it’s therefore crucial to identify potential risks—and strategize possible solutions to any “if/then” scenarios that can be anticipated. Unfortunately, there will always be occurrences that can’t be predicted, which is...
American Management Association @ 2345 Crystal Dr , Arlington, VA
Regardless of goals, there’s one thing that can be said about every strategic planning process: The stakes are high. So you need to get equipped with a complete and agile toolbox of facilitation techniques and skills. How can you get the right people—and get them to actively contribute? How can you prevent assertive personalities from taking the session off-track? How can you make sure your goals are effectively defined and that you have all...
American Management Association @ 2345 Crystal Dr , Arlington, VA
Fundamental Selling Techniques for the New or Prospective Salesperson Because of the mounting pressure facing salespersons in today’s landscape, this challenging profession is becoming even more competitive. But many prospective sales professionals don’t have the necessary sales training and understanding of the fundamentals of selling. This intensive, highly interactive 2-day introduction to the art of selling will equip you with the tools...
American Management Association @ 2345 Crystal Dr , Arlington, VA
A best-selling seminar for managers and team members involved in IT and technical project management In just 3 days, you'll understand the unique challenges of managing IT and technical projects and discover how applying project management methodology can give you a step-by-step approach to tackling your toughest challenges. You'll discuss the value of planning, scheduling and how to manage scope. Use tools and techniques to establish a sound estimating...
American Management Association @ 2345 Crystal Dr , Arlington, VA
What differentiates the successful people from the unsuccessful? The science underlying success has been studied in detail, and greater growth mindset, self-efficacy, optimism, and personal influence are at the core. These traits don’t always come naturally, howevever-but they can be learned. Experience this course to assess your current levels and learn an original approach to developing the mindset and competencies needed to achieve...
American Management Association @ 2345 Crystal Dr , Arlington, VA
The Strategic Controller: Adding Value to Your Organization Your immediate takeaway • Identify the four quadrants of the controller’s role and their scope• Protect your company’s finances in changing financial climates• Be a more valued business partner in your company’s futureNot only has the scope of the controller’s role evolved significantly in companies of all sizes—but the demands of the job are constantly changing. To stay...
American Management Association @ 2345 Crystal Dr , Arlington, VA
Starting with establishing the importance of good fixed asset information for managing company performance, this seminar will teach you the skills, information and insights on how to make the fixed asset function a key to enhancing the company's return on fixed assets. You will learn how to make the fixed asset database accurate, how to get the cooperation of line managers and how to provide essential data for a wide range of reporting needs. Who...
American Management Association @ 2345 Crystal Dr , Arlington, VA
Executive leadership training is the first step on the road to achieving your potential as a leader. You’ll come away with an understanding of what makes executive leadership different from other kinds of leadership roles, how to shape organizational excellence, which global competencies are critical to success today and how to gain personal mastery of your own leadership. And you will profit from the shared insights and experiences of peers who,...
American Management Association @ 2345 Crystal Dr , Arlington, VA
Developing Collaboration Skills: Working Together to Achieve Success Benchmark your collaborative skills and apply key behaviors for greater effectiveness Individuals in the workplace face many challenges to working together effectively, such as the shift from in-person to virtual or hybrid teams, reorganized workflows and reporting structures, and similar disruptions. Unless they can collaborate effectively, they will find themselves mired...
American Management Association @ 2345 Crystal Dr , Arlington, VA
Discover the tools and techniques you need to effectively manage the increasingly complex product management process and gain more control of the myriad tasks at hand. In this powerful seminar, you’ll focus on strategy…product portfolio planning…key tasks of a product manager…understanding critical reports…and how to calculate break-even sales formulas. Then you’ll put it all together using a case study on product marketing plan development...
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