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Analytical Thinking, Problem Solving & Decision Making

  • All levels
  • 21 and older
  • $2,595
  • Earn 10% Rewards
  • Price Lock
  • 2345 Crystal Dr , Arlington, VA
  • 15 hours over 2 sessions

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  • $2,595
  • 15 hours over 2 sessions
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Class Description

Description

What you'll learn in this communications course:

Analytical Thinking, Problem Solving and Decision Making

Today, it's everyone’s job to effectively solve problems. Analytical thinking and problem solving are foundational thinking skills that involve breaking things down into their component parts. They also involve deductive reasoning, drawing conclusions from givens and applying judgments to reach conclusions from a combination of evidence and assumptions.

This seminar introduces you to fundamental thinking processes so that you can successfully analyze and solve a wide variety of business problems. Get these essential analytical thinking and problem-solving skills now to give yourself a powerful competitive and career advantage!

Who Should Attend

Any individual who wants to be better equipped to face and solve today’s complex business problems by using a foundational process for reasoning and problem solving.

How You Will Benefit

  • Develop more clarity around possible solutions
  • Avoid emotional triggers that can impede your best thinking
  • Generate and test solutions to atypical problems
  • Interpret probability to increase confidence in your decision
  • Negotiate among variables and conditions
  • Recognize the difference between rationality of purpose and rationality of process

What You Will Cover

  • Assessing patterns, recognizing probabilities and increasing your ability to think hypothetically
  • Ensuring the likelihood that your conclusion is the right one
  • Distinguishing between problem solving and decision making
  • Understanding how uncertainty and risk impact the way you make decisions
  • Reducing conflict and groupthink
  • Applying tools and techniques for sharpening analytical and intuitive aspects of decision making
  • Applying personal experience to complex decision making under conditions of uncertainty

Outline

Learning Objectives

  • Use the A.R.T. and A.I.D. Skill Bundles to Analyze and Make Better Decisions
  • Refine Your Ability to Assess Patterns, Recognize Probabilities, and Think Hypothetically
  • Use Counterfactual Thinking to Increase the Likelihood That Your Conclusion Is the Right One
  • Distinguish Between Problem Solving and Decision Making, in Order to Identify “True” Decisions
  • Recognize How Your Feelings About Uncertainty and Risk Impact the Way You Make Decisions
  • Identify Personal Characteristics That Inform Your Perception of What Makes a Decision “Right,” to Reduce Conflict and Groupthink
  • Apply Tools and Techniques for Sharpening Analytical and Intuitive Aspects of Decision Making
  • More Deliberately Apply Personal Experience to Complex Decision Making Under Conditions of Uncertainty

Components of Thought

  • Describe the Science Behind How the Brain Works When Analyzing a Typical Decision
  • Recognize the Importance of Analytical Thinking in Business
  • Define Three Key Analytical Reasoning Skills: Assessing Patterns, Recognizing Probabilities, and Thinking Hypothetically

ART: Assess Patterns

  • Describe the Three Subskills Associated with the Analytical Reasoning Skill of Assessing Patterns
  • Distinguish Between Three Common Information Patterns
  • Explain How Recognizing Patterns Can Increase the Efficiency of Decision Making

ART: Recognize Probabilities

  • Describe Three Subskills Associated with the Analytical Reasoning Skill of Recognizing Probabilities
  • Discuss How Your Personal Judgment About the Likelihood of an Outcome May Influence Your Ability to Solve Problems
  • Identify Implicit Probabilities to Assess the Level of Risk Within a Given Situation
  • Assess the Frequency of Specific Occurrences
  • Explain How Probability Judgments Can Help You Work Within Multiple Constraints When Problem Solving

ART: Think Hypothetically

  • Distinguish Between Inductive and Deductive Thinking
  • Create a Hypothesis That Will Lead to Developing Decision Alternatives
  • Use Counterfactual Thinking to Test Your Hypothesis
  • Assess When You Do Not Have Enough Information to Form a Complete Hypothesis

Applying ART to Real-World Situations

  • Apply All Three Bundles of Analytical Thinking (A-R-T) Skills to Real Business Scenarios
  • Enhance the Ability to See the Relevance of Analytical Reasoning Skills for Day-to-Day Work
  • Gain Greater Facility with Analytical Reasoning Skills By Practicing Them

Connecting the Dots: Analytical Reasoning and Decision Making

  • Define What a Decision Is and How Analytical Reasoning and Decision Making Are Related
  • Distinguish Between Two Types of Decisions—Simple and Complex
  • Become Familiar with Three Decision Analysis Tools—Decision Worksheets, Decision Trees, and Force Field Analysis

Personal Decision-Making Preferences

  • Recognize How Values and Experience Inform Our Perceptions
  • Identify Your Personal Decision-Making Preferences
  • Identify Others’ Personal Decision-Making Preferences
  • Explain How Group Decision Making Differs from Individual Decision Making

Psychological Factors Impacting Decision Making

  • Identify Personal Attitudes Toward Decision Making
  • Articulate the Common Reasons for Decision Avoidance
  • Describe the Key Cause of Decisions Made in Haste—Overconfidence
  • Apply Techniques to Avoid the Most Common Pitfalls of Decision Making

Personal Judgment and Decision Making

  • Describe the “Dual Process” of Decision Making
  • Define Personal Judgment (Heuristics)
  • Identify Your Personal Heuristics (Rules of Thumb)
  • Apply Four Techniques to Sharpen Personal Judgment
  • Explain the Impact of Emotion on Personal Judgment

The Context for Analytical Reasoning and Decision Making

  • Understand Your Organizational Context and How This Impacts Your Decision Making
  • Apply Interpersonal and Communication Skills to Convey Your Decision with Maximum Impact
  • Anticipate Pitfalls You May Encounter with Analytical Thinking, Problem Solving, and Decision Making
  • Create an Action Plan for Developing Analytical, Problem Solving, and Decision-Making Skills


Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

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American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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