People Management Essentials: Coaching Skills

As people managers, we often feel that our teams expect us to have all the answers. We know it’s important in our jobs that we be strong in both subject matter and all the human aspects—no pressure! But let us let you in on a little secret: being a good people manager does not mean having a solution to every problem and groundbreaking ideas at every turn.

This is where coaching comes in. The best people managers know how to empower their teams to come up with their own answers, solutions, and ideas. Coaching can be incredibly simple, but takes some practice and even the most seasoned of people managers may fall out of the habit. But do it right and you’ll develop your employees and build better teams— all while saving time and maintaining your own sanity.

This 2-hour workshop is designed to support both new and experienced managers who are either learning coaching skills for the first time, or need a refresher. We’ll discuss coaching frameworks and strategies that you can implement as soon as you get back to your office. Whether you’re managing one person or an entire team, you’ll feel more confident and prepared for whatever comes your way.

Takeaways

• Identify key differences between coaching and advising— and when to do each.
• Utilize the GROW method in coaching conversations
• Feel more confident having difficult conversations

Preparation

• You will need access to a laptop or computer with a working webcam and microphone as well as a strong internet connection.
• This course will occur completely online using Zoom and Slack.
• Course set up information will be emailed to all students signed up around 24 hours before (and again an hour before) your course launches.

The well-being of our employees, students, clients, instructors, and guests is our number one priority here at General Assembly. We are monitoring the COVID-19 situation very carefully and are adjusting delivery of our programs.

Due to the current health concerns, all GA short-form events, workshops & bootcamps will temporarily be held online - including this one.

Registered students will be notified 24 hours in advance of this program with information on how to log in to the Zoom Meeting Room and other tools you’ll need for the session. Registration for this class will close 2 hours prior to the session start in order to allow all students ample opportunity to have the technology enabled.