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Unified Communications Manager Training in Seattle

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Implementing Cisco Emergency Responder (ICER)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Implementing Cisco Emergency Responder (ICER) is a 2 day course that provides students with best practice information on how to install, configure, operate and maintain Cisco Emergency Responder in a Cisco Unified Communications environment.  Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM)...

No upcoming schedules
$2,995

2 sessions

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SIP Trunk Operations (SIPTO)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

SIP Trunk Optimization (SIPTO) is a 5-day instructor led course that is intended for Cisco telephony administrators who need to understand the features and functionality of the SIP protocol, as implemented in the Cisco Unified Communications environment.   The course begins with an examination of how SIP is used to establish, manage, and terminate...

No upcoming schedules
$4,295

5 sessions

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Voice Foundations for Cisco Collaboration (VFCC)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Voice Foundations for Cisco Collaboration (VFCC) from Sunset Learning Institute is designed for engineers or administrators who are:  new to voice but experienced with data or; experienced in voice but new to Cisco Voice and; need a  fundamental knowledge of Cisco Voice architecture solutions used in typical Voice Collaboration environments.  In...

No upcoming schedules
$3,995

5 sessions

Adv. Admin. of Unified Communications Manager (AAUCMF)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting.  This course is intended to be a follow-on...

No upcoming schedules
$4,295

5 sessions

Administering Cisco (ACUCM w/AUC)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Administering Cisco Unified Communications Manager and Unity Connection (ACUCM w/AUC) This course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration.  Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with...

No upcoming schedules
$3,995

5 sessions

Implementing Cisco IP Telephony & Video Part 2

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco...

No upcoming schedules
$4,295

5 sessions

Integrating Cisco Unified Communications Applications

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco...

No upcoming schedules
$3,995

5 sessions

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated...

No upcoming schedules
$4,295

5 sessions

Implementing Cisco Collaboration Devices (CICD)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Implementing Cisco Collaboration Devices (CICD) teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills...

No upcoming schedules
$4,295

5 sessions

Cisco Contact Center Enterprise Fundamentals (CCCEF)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Through targeted instruction and a series of hands on labs, this course will provide students with a fundamental understanding of Cisco Unified Communications and Unified Contact Center Enterprise environment. It introduces students to the basic role and operation of Unified Communications Manager, ICM, CVP and Unity Connection (UC). Target Audience: ...

No upcoming schedules
$4,495

5 sessions

Implementing Cisco IP Telephony & Video Part 1

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration...

No upcoming schedules
$4,295

5 sessions

Administering Unified Contact Center Enterprise Part 1

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Administering Unified Contact Center Enterprise with CVP Part 1 (AUCCE 1) This is a 5 day instructor-led course intended for system engineers and customers who will be involved with day 2 support of a UCCE solution deployed in a CVP comprehensive environment. AUCCE Part 1 course gives the learner an understanding of the requirements, resources...

No upcoming schedules
$4,195

5 sessions

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Deploying Unified Contact Center Enterprise with CVP

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course intended for system engineers and customers who will be involved with day-to-day maintenance and installation of the Cisco Unified Contact Center Enterprise (CCE) product deployed in a CVP comprehensive environment. This course gives the learner an understanding...

No upcoming schedules
$4,495

5 sessions

Introducing Cisco Data Center Networking (DCICN)

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

Introducing Cisco Data Center Networking (DCICN) v6.1 is a five-day instructor-led course is designed to help students prepare for the Cisco CCNA© Data Center certification and for associate-level data center roles. The course covers foundational knowledge, skills, and technologies including network protocols and host-to-host communication, data center...

No upcoming schedules
$4,695

5 sessions

Administering Packaged Contact Center Enterprise

at Sunset Learning Institute - Lake Hills 12822 SE 32nd St Ste 200, Bellevue, Washington 98005

While the class will focus on the ICM web administration tool, students will also be introduced to the supporting Call Manager and CVP configurations and administration requirements.   Administering Packaged Contact Center Enterprise (APCCE) is a Sunset Learning Institute developed course that provides students with an introduction and understanding...

No upcoming schedules
$4,495

5 sessions

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