Managing Dependencies for Enterprise Agility
- All levels
- 18 and older
- $1,100
- Earn 11,000 reward points
- 200 1st Ave West, Seattle, WA
- 10 hours
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Jun 7th
7:30–11:55pm PDT
Meets 8 Times
Using Dynamic Reservation Systems, Capacity Allocation and Classes of Reservation
A lightweight, probabilistic, risk managed approach to capacity management and anticipating dependencies
Managing dependencies effectively is often the key to unlocking enterprise scale agility. However, existing Agile doctrine doesn’t provide a good solution, often resorting to “big planning up-front”, large, expensive meetings, the use of copious balls of string, only to find later that many dependencies remained hidden and emerged later only to disrupt plans and delay deliverables.
Enterprise Services Planning has an elegant solution to managing dependencies in large-scale businesses, and it is a solution tried and tested in many other environments where uncertainty and risk are prevalent: the use of dynamic reservation systems, capacity allocation, and classes of reservation. If you’ve ever held a “stand-by” ticket, or a “shuttle service” ticket, or ever paid extra for a fully refundable, changeable ticket, or ever pre-paid a hotel reservation to save money but the conditions stated that your booking wasn’t changeable or refundable, then you’ve already experienced the use of a dynamic reservation system, to manage risk and uncertainty. Such systems can be used to elegantly manage dependencies in enterprise services work, and product development. This compact 1-day class will teach you how!
Learn how to manage dependencies better using probabilistic approaches to risk and reduce or completely eliminate your existing, expensive, time-consuming and unreliable, deterministic approach. Using techniques, pioneered, tested and evolved at the large online travel business, eDreams Odigeo, you’ll learn a better way to enable enterprise agility and Agile at scale. Learn to manage dependencies with classes or reservation based on risk assessment, dynamic reservation systems and capacity allocation linked to patterns of demand.
Learning Objectives:
Who Should Attend?
This class is for delivery and function managers in the front-line of managing enterprise services work on a day-to-day basis. It is appropriate for anyone performing in any of the following roles: delivery manager; function manager; team lead; scrummaster; product owner; project manager; program manager; business analyst; portfolio manager.
This class is useful for anyone who wants to understand how to manage enterprise scale dependencies with confidence, without significant overhead and cumbersome up-front planning. It’s useful for those facing the challenge of optimizing when to start work, and how to insure sufficient capacity is available when it is needed. It is essential for anyone responsible for the “definition of ready” or the application of “entry criteria” for professional services, knowledge work requests typically found in high technology product development, IT systems development, and design and creative industries.
Prerequisites:
There are no specific prerequisites for this class. It is recommended that attendees have a business background or a role in marketing, strategic planning or portfolio management, or a background in project, program and portfolio management. Some prior exposure to statistical methods and the mathematics of probabilistic systems may be useful. Experiencing working in the travel or hospitality industries where use of similar reservation systems is commonplace will prove useful.
Agenda
Break
Lunch
Break
All students will receive a read only student edit of the classroom Powerpoint, a copy of the 2nd Edition of the book, Fit for Purpose – How Modern Businesses Find, Satisfy & Keep Customers by David J. Anderson & Alexei Zheglov, and a printed copy of the Fit for Purpose infographic poster.
Substitutions are accepted at any time. Cancellations must be notified by email and refunds will be provided according to the following:
More than 10 days prior = 80% of course fee
5 to 10 days prior = 50% of course fee
Less than 5 days = no refund provided
Lean Kanban, Inc. reserves the right to postpone or cancel this event if there are insufficient registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 7 days prior to the event and all registration payments will be refunded promptly. If circumstances require, presenters may be substituted for alternative qualified presenters with equivalent experience.
Please be advised that events can be subject to changes in date and/or venue due to acts out of our control such as bad weather, civil unrest, etc. It is recommended that you purchase changeable and refundable tickets. Lean Kanban, Inc. will not be responsible for incurred costs in the event that we need to make changes due to circumstances beyond our control.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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The David J Anderson School of Management is a Seattle-based training center and global consultancy focused on training managers to make better decisions. Top management professionals such as David J Anderson present the Lean Kanban curriculum including the highest level professional development classes...
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Lean Kanban Inc.
Lower Queen Anne
200 1st Ave West #404
Seattle, Washington 98119 Lower Queen Anne
200 1st Ave West #404
Seattle, Washington 98119
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