Cancellations and reschedules for full programs are accepted up to 1 week prior to the start of the course with an option to transfer credit to a future class OR receive a full refund. Full program students who give at least 2 business days notice of their absence in an individual workshop within a regularly scheduled program may make up their missed class at the next available session. No further make ups will be allowed. No refunds will be provided after a WSET by Grape Experience program has begun.
Cancellations and reschedules for individual workshops and events are accepted up to 2 business days prior with an option to transfer credit to a future class OR receive a full refund.
If you need to cancel registration in any other program after attending at least one class, you will be refunded $70 for each class that you do not attend with a minimum notice of 2 business days. Study guides and any other course material must be returned in unused condition or the cost of the materials will be deducted from the total refund. If you need to stop the program part way through and resume where you left off at a later date, notice must be given prior to the end of your original session and a $150 fee will be collected at that time. Transfer and deferment fees must be paid in full before the conclusion of the original program. With the exception of WSET by Grape Experience programs, your registration is fully transferable to another person for the same program and session with no fees.
If you must cancel inside of the notice period and are not eligible for a refund or reschedule, consider offering your seat to a friend or colleague. They will love you! Notice for all cancellations, reschedules and transfers must be given by emailing [email protected]