Manager-as-Coach: The New Role of Modern leaders

The wellbeing of our employees, students, clients, instructors, and guests is our number one priority here at General Assembly. We are monitoring the Coronavirus situation very carefully and will be adjusting delivery of our programs.

Due to the current health concerns in the greater San Francisco area, all GA short-form (one day) classes, workshops and bootcamps will temporarily be held online - including this one.

Registered students will be notified 24 hours in advance of this program with information on how to log in to the Zoom Meeting Room and Slack messaging apps. Registration for this class will close 24 hours prior to class start in order to allow all students ample opportunity to have the technology enabled.

===

Are you leading with the coaching skills of modern workplaces –– collaboration over competition, people vs. problem focuses, continuous learning, and building innovative teams of trust?

Google's well-known Project Oxygen study solidified being "A Good Coach" as the #1 most important behavior of a new manager.

Manager-as-Coach has continued to evolve, and success is no longer transactional, hierarchical, and prescriptive. The modern approach to effective management means being dynamic and collaborative, with an emphasis on high-performing, empowered, psychologically safe teams.

So how can you get there? Marisol MacGregor brings her former background in Global Learning & Development at Zendesk, working in the weeds in Product roles at a variety of Bay Area tech startups, including one acquired by Google, and has trained with the industry-renowned Coaches Training Institute. She'll be sharing frameworks implemented for Zendesk's manager training programs and cutting-edge concepts in the people development landscape, used by companies like Google, Asana, and Logitech.

Learning to be an effective coach isn’t just about traditional goal-setting, it’s also about long-term growth, of yourself and your teammates. Whether you're a current, newly onboarded, or aspiring manager, you'll put yourself ahead of the game with the progressive coaching skills we'll be covering through interactive exercises and experiential practice coaching, that you can try with your colleagues the next day.

Takeaways

• Developing a Coaching Mindset – fostering a growth-oriented, Inner Game (Self-Awareness-based) and Outer Game (Competence-oriented) coaching approach, to balance performance-focused with psychologically safe techniques
• Thinking Styles Tool – learn an effective tool for understanding the different cognitive styles that you should consider when coaching teammates around how they approach their work, to build stronger, more inclusive teams and relationships
• Cultivating a Powerful Question Habit – access and experiment with a list of powerful questions to integrate into your team (e.g. Starting with "What" not "Why", Open vs. Closed, context vs. content, and growth-edge questions)
• Practicing a core Coaching Model and "Coaching Skill Basics” – access a leading-edge framework for the foundational skills to cultivate as Manager-as-Coach and walk away with multiple resources to continue learning
• 3 Levels of Listening – understanding key elements of empathic coaching

Preparation:

• You will need access to a laptop or computer with a working webcam and microphone as well as a strong internet connection
• This course will occur completely online using Zoom and Slack.
• Pre-work and course set up information will be emailed to all students signed up around 24 hours before (and again an hour before) your course begins