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The Art of Productive Conflict

at General Assembly - FINANCIAL DISTRICT

(2550)
Course Details
Price:
$50
Start Date:

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Location:
FINANCIAL DISTRICT
225 Bush St 5th Fl East Entrance
Btwn Sansome & Montgomery Streets
San Francisco, California 94104
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Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 20
Teacher: Jared Dickinson

Flexible Reschedule Policy: This provider has flexible, free rescheduling for any-in person workshop. Please see the cancellation policy for more details

What you'll learn in this conflict resolution training:

Most human beings don’t handle disagreements very well…have you noticed?

For any community to function well, they must work out how to reach agreements, handle conflict, hear one another, be clear and efficient in their exchanges, and generally be responsive to others in their spheres of influence.

We will examine and practice tools for dealing with interactions of all kinds. These may include challenging interactions where disagreement and conflict are present or any exchange that could benefit from good listening and responsiveness. In any case, your business effectiveness and personal composure may depend on how you show up in these situations.

Takeaways
  • Communicate with a difficult person or group
  • Address a highly charged issue
  • Soften deeply entrenched points of view
  • Handle challenging questions
  • Demonstrate good listening – whether in conflict or not
  • Sensitize oneself to another’s perspective
  • Defuse hostility when possible
  • Make a compelling and persuasive case when necessary
  • Keep conversations positive and forward-moving

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

School Notes:
For students enrolling in 12 week part time and immersive classes, it is not recommended that you book more than one class simultaneously.

Still have questions? Ask the community.

Refund Policy
If you can't make it to a class/workshop, please email us at [email protected] at least 7 days before the scheduled event date. No refunds will be given after this timeframe.

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Reviews of Classes at General Assembly (2,535)

(2535 Reviews)
The Art of Productive Conflict
Reviewed by Anonymous on 2/12/2020
The Art of Productive Conflict
Reviewed by Silviya D. on 12/6/2019
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School: General Assembly

General Assembly

General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand skills. The leading source for training, staffing, and career transitions, we foster a flourishing community of professionals pursuing careers they love.

What began as a co-working space in...

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