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Introduction to User Research

at General Assembly - Online

Course Details
Start Date:

This class isn't on the schedule at the moment, but save it to your Wish List to find out when it comes back!
If you're enrolled in an upcoming date, this simply means that date has now sold out.

Remote Online
Online, California
Class Level: Beginner
Age Requirements: 18 and older
Average Class Size: 20
Teacher: Michele Ronsen

What you'll learn in this design class:

Despite what many might think, getting to the heart of user experiences isn’t easy. It’s a cerebral adventure that requires preparation, innovative methods, artful interviewing skills, sharp analysis, and empathy. This workshop will teach you how create an effective research plan and craft research questions that unearth meaningful insights for your products and services. After this class, students will be able to immediately apply their skills on their next research project. We've heard it's also very helpful to evaluate whether to pursue a career in UX research.


  • Introduction to user research, what it is and what it isn't
  • How to prepare for user research, the players involved, key processes and tools
  • Minimum, and ideal, components of an effective research plan
  • The importance of understanding, and removing, bias
  • Overview of various user research methods in context with actual studies
  • How to craft, pose and sequence questions that unearth meaningful insights
  • How to engage your team and stakeholders throughout the process and why this is critical


  • You will need access to a laptop or computer with a working webcam and microphone as well as a strong internet connection.
  • This course will occur completely online using Zoom and Slack.
  • Course set up information will be emailed to all students signed up around 24 hours before (and again an hour before) your course launches.

School Notes:
For students enrolling in 12 week part time and immersive classes, it is not recommended that you book more than one class simultaneously.

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Refund Policy
If you can't make it to a class/workshop, please email us at [email protected] at least 7 days before the scheduled event date. No refunds will be given after this timeframe.


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School: General Assembly

General Assembly

General Assembly (GA) equips individuals with the in-demand skills needed to build a career in today’s high-growth tech sectors. Their award-winning technical training includes flexible delivery, industry-tested curriculum, and a career services program.

Since their founding in 2011, GA has graduated...

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