Apr 6th
8:30am–12:30pm PDT
Meets 4 Times
Learn about ITIL, a set of practices for IT service management, through online classes that cover topics such as service strategy, design, transition, and operation.
6 classes have spots left
Master ITIL 4 principles and practices with our comprehensive Foundation Certification Training. Dive deep into key concepts, guiding principles, and service management dimensions. Whether you're new to ITIL or seeking to advance your skills, this immersive program equips you for success in the IT service industry.
Apr 6th
8:30am–12:30pm PDT
Meets 4 Times
Apr 8th
2–6pm PDT
Meets 4 Times
Apr 20th
8:30am–12:30pm PDT
Meets 4 Times
May 4th
8:30am–12:30pm PDT
Meets 4 Times
May 6th
2–6pm PDT
Meets 4 Times
This class has 1 more date.
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Technical Institute of America @ Virtual Classroom
Get certified in ITIL Foundation with the best course materials and expert instructors at the Technical Institute of America. Prepare for the exam with the official ITIL 4 Foundation study guide and gain access to our e-learning course with over 70+ videos. Take the online certification exam from the comfort of your home or office.
Apr 6th
10am–6pm EDT
Meets 2 Times
Apr 18th
10am–6pm EDT
Meets 2 Times
May 11th
10am–6pm EDT
Meets 2 Times
May 23rd
10am–6pm EDT
Meets 2 Times
Jun 26th
10am–6pm EDT
Meets 2 Times
This class has 1 more date.
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American Management Association
Gain the knowledge and skills to plan, build, and support service value streams within an organization with this ITIL® 4 Specialist course. Learn how to integrate governance, risk, and compliance principles, as well as organizational change management methods, into the service value system. Ideal for IT professionals with an ITIL(R) 4 Foundation certificate.
Apr 22nd
8:30am–4:30pm EDT
Meets 3 Times
May 13th
8:30am–4:30pm EDT
Meets 3 Times
Jun 3rd
8:30am–4:30pm EDT
Meets 3 Times
Jul 15th
8:30am–4:30pm EDT
Meets 3 Times
Sep 4th
11:30am–7:30pm EDT
Meets 3 Times
This class has 1 more date.
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American Management Association
Gain a practical understanding of key concepts and principles to effectively manage modern IT-enabled services with the ITIL 4 Foundation course at the American Management Association. Prepare for the ITIL Foundation Certificate Examination and align IT with business goals for improved service quality and cost control.
Apr 1st
8:30am–4:30pm EDT
Meets 84 Times
American Management Association
Stay updated with the latest ITIL® practices as the ITIL® 4 Foundation Bridge course equips professionals with the knowledge and skills to transition seamlessly from ITIL® v3 to ITIL® v4. Prepare for certification exam success and gain a deeper understanding of the changes in ITIL® with this comprehensive training at a renowned institution.
Apr 12th
8:30am–4:30pm EDT
Meets 4 Times
Computer Training Source, Inc. @ Online Classroom
Become an expert in IT Service Management with the widely adopted ITIL framework. This online course prepares you for the ITIL Foundation certificate exam and covers topics such as service management, service strategy, service design, service transition, service operation, continual service improvement, and more.
Apr 1st
9am–5pm CDT
Meets 3 Times
Jun 3rd
6–10pm CDT
Meets 6 Times
Learn how to integrate different value streams and activities to create, deliver, and support IT-enabled products and services in this comprehensive course at TLG Learning. Prepare for the ITIL 4 Specialist certification and gain a deeper understanding of service management practices, methods, and tools. Prior ITIL certification required.
EZ Certifications @ 15 W 39th St, New York, NY
ITIL® Foundation is a comprehensive collection of best practices framework from AXELOS Limited, UK, in delivering IT services effectively and efficiently that brings value to customers. Certificate in ITIL Foundation is a proof that the person understands ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices in IT Service Management. The IT Infrastructure Library (ITIL) is a set of concepts...
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations. This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL...
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core...
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based...
In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations and approaches, including organizational design, the role of technology,...
Course Name: ITIL®-SD: Intermediate LifeCycle: ITIL® Service Design with Certification Exam In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service design phase of the service lifecycle. You will cover management and control of the activities and techniques within the service design stage, not the detail of each of the supporting processes. Through lecture, exercises, and scenario-based...
The IT Infrastructure Library® (ITIL®) Foundation certification training course from NetCom Learning provides an insight into the fundamentals of the globally adopted framework for IT Service Management. The ITIL Foundation courses focus on basic concepts of the ITIL Service Lifecycle and how it influences IT Service Management across private and public organizations. Conducted via ITIL® Foundation training online and instructor-led media,...
ONLC Training Centers - Virtually Online
ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers. You will learn: The ITIL Service Management System The Service Value Chain Continual Improvement best practices...
Just as PMI has set the standards for Project Management around the world, ITIL® is the most widely accepted approach to IT Service Management in the world. This three-day course introduces the fundamentals of IT Service Management (ITSM) based on ITIL (2011) of the IT Infrastructure Library (ITIL). Originating in the UK, ITIL has been adopted for its proven ability to help IT departments cut costs and improve service. The purpose of the ITIL Foundation...
New Horizons Computer Learning
PPO (Planning, Protection & Optimization) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares Students to take the ITIL® v3 Planning, Protection & Optimization Intermediate exam. Who Should Attend IT Managers, Operational staff, and anyone requiring a deeper knowledge of or who are involved in Planning, Protection & Optimization cluster of processes and functions. Course...
New Horizons Computer Learning
The course prepares students to take the ITIL v3 Continual Service Improvement Intermediate exam. Who Should Attend CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers and IT security managers who require a detailed understanding of the ITIL Continual Service Improvement phase of the ITIL Lifecycle as well as the processes, functions and activities required to apply them. Course...
New Horizons Computer Learning
If you are an IT professional looking to get into IT service management using ITIL best practices, the IT Infrastructure Library (ITIL) Foundation Certification (2011 Edition) course is the first step in your preparation. The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will acquire the essential skills and information necessary to lead and manage an IT...
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