Discover Classes. Earn Rewards.

ITIL Foundation (IT Service Management Best Practices) is unfortunately unavailable

Thankfully we have 6 other ITIL Classes for you to choose from. Check our top choices below or see all classes for more options.

ITIL 4 Foundation Certification (Virtual)

Technical Institute of America @ Virtual Classroom

Get certified in ITIL Foundation with the best course materials and expert instructors at the Technical Institute of America. Prepare for the exam with the official ITIL 4 Foundation study guide and gain access to our e-learning course with over 70+ videos. Take the online certification exam from the comfort of your home or office.

(632) All levels 18 and older
$699

2 sessions

Gift it!

ITIL® 4 Foundation Certification Training

KnowledgeHut

Master ITIL 4 principles and practices with our comprehensive Foundation Certification Training. Dive deep into key concepts, guiding principles, and service management dimensions. Whether you're new to ITIL or seeking to advance your skills, this immersive program equips you for success in the IT service industry.

(5) All levels 18 and older
$899

4 sessions

Gift it!

ITIL® 4 Specialist: Create, Deliver and Support

American Management Association

Gain the knowledge and skills to plan, build, and support service value streams within an organization with this ITIL® 4 Specialist course. Learn how to integrate governance, risk, and compliance principles, as well as organizational change management methods, into the service value system. Ideal for IT professionals with an ITIL(R) 4 Foundation certificate.

(5) All levels 21 and older
$2,495

3 sessions

Gift it!

ITIL® 4 Foundation

American Management Association

Gain a practical understanding of key concepts and principles to effectively manage modern IT-enabled services with the ITIL 4 Foundation course at the American Management Association. Prepare for the ITIL Foundation Certificate Examination and align IT with business goals for improved service quality and cost control.

(5) Intermediate 21 and older
$2,495

84 sessions

Gift it!

ITIL® Foundation Bridge

American Management Association

Stay updated with the latest ITIL® practices as the ITIL® 4 Foundation Bridge course equips professionals with the knowledge and skills to transition seamlessly from ITIL® v3 to ITIL® v4. Prepare for certification exam success and gain a deeper understanding of the changes in ITIL® with this comprehensive training at a renowned institution.

(5) All levels 21 and older
$1,295

4 sessions

Gift it!
See all ITIL classes Online

ITIL Foundation (IT Service Management Best Practices)

  • All levels
  • 18 and older
  • $2,095
  • Interactive Online Classroom
  • 24 hours over 3 sessions
ITIL Foundation (IT Service Management Best Practices)
Sold Out

Start Dates (0)

  • $2,095
  • Interactive Online Classroom
  • 24 hours over 3 sessions
Showing 10 of 0

Class Description

Description

What you'll learn in this itil training:

This course, based on the ITIL best practice service lifecycle approach, provides IT managers, practitioners and anyone who uses IT services with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management (ITSM) provision. The certification exam is taken on the last day of class and those passing while receive an ITIL Foundation Certificate in IT Service Management . The cost of the exam is not included in the price of the course.

Pre-requisite(s): none

Audience: This course is for IT managers and practioners involved in the strategy, design, implementation, and ongoing delivery of business-used IT services.

Outline:

Lesson 1 : Review of IT Service Management (ITSM) and IT Infrastructure Library (ITIL)

Lesson 2 : Service Lifecycle Approach

Lesson 3 : Service Strategy
  • Business Relationship Management 
  • Demand Management 
  • Financial Management for IT Services 
  • Service Portfolio Management 
  • Strategy Management for IT Services
Lesson 4 : Service Design
  • Availability Management 
  • Capacity Management 
  • Design Coordination 
  • Information Security Management 
  • IT Service Continuity Management 
  • Service Catalog Management 
  • Service Level Management 
  • Supplier Management
Lesson 5 : Service Transition
  • Change Evaluation 
  • Change Management 
  • Knowledge Management 
  • Release & Deployment Management 
  • Service Asset & Configuration Management 
  • Service Validation & Testing 
  • Transition Planning & Support
Lesson 6 : Service Operation
  • Access Management 
  • Event Management 
  • Incident Management 
  • Problem Management 
  • Request Fulfillment 
  • FUNCTIONS: 
  • Application Management 
  • IT Operations Management 
  • Service Desk 
  • Technical Management
Lesson 7 : Continual Service Improvement
  • The 7 Step Improvement Process

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

Open Enrollment Desktop Applications Classes -- You may reschedule or cancel your enrollment in a Desktop Applications class at no charge with at least five (5) or more business days advance written notice. If you reschedule or cancel your class with less notice or “no show” the full amount of your invoice must be paid. If you need to cancel your registration you also have the option to send a substitute student to your class or to reschedule your class at no additional cost on a space available retake basis for up to 12 months.

Open Enrollment Technical Training Classes with Level TT1, TT2 or TT3 Tech Pricing -- You may reschedule or cancel your enrollment in a Technical Training Class with Level TT1, TT2 or TT3 Tech Pricing at no charge with at least ten (10) or more business days advance written notice. If you reschedule or cancel your class with less notice or “no show” the full amount of your invoice must be paid. If you need to cancel you also have the option to send a substitute student to your class or to reschedule your class at no additional cost on a space available retake basis for up to 12 months.

Reviews of Classes at TLG Learning (1)

Benefits of Booking Through CourseHorse

  • Booking is safe. When you book with us your details are protected by a secure connection.
  • Lowest price guaranteed. Classes on CourseHorse are never marked up.
  • This class will earn you 20950 points. Points give you money off your next class!

Questions & Answers (0)

Get quick answers from CourseHorse and past students.

TLG Learning

For over 20 years, TLG Learning has been trusted by premier companies and government agencies.

We provide complete learning solutions on Microsoft, F5 Networks, ITIL, Cisco, Citrix, CompTIA, VM Ware, Adobe, Project Management, Business Skills, and more.

During the past 3 years, 99% of over 10,000 TLG...

Read more about TLG Learning

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Online educator.

TLG Learning

Give This Course as a Gift Card

  • Thousands of classes
  • No expiration
  • Unique and memorable gifts for any occasion
  • Personalized
  • Explore a passion, gain a new skill, discover a new hobby, engage in a memorable experience
  • Instant delivery
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™

Buy a Gift Card

Book this Class as a Group Event

Booking this class for a group? Find great private group events

Or see all Professional Group Events

Explore group events and team building activities ranging from cooking, art, escape rooms, trivia, and more.

CourseHorse Gift Cards

  • Creative & unique gift for any occasion
  • Thousands of classes & experiences
  • No expiration date
  • Instant e-delivery (or choose a date)
  • Add a personalized message
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™
Buy a Gift Card
gift card with the CourseHorse logo gift card with the CourseHorse logo
Loading...