Discover Classes. Earn 10% Rewards.

Effective Communications: Essential Strategies and Skills for Today’s Workforce

Learn to effectively manage project communications and stakeholder relations with hands-on training and practical exercises. Gain the skills and confidence to excel in any project environment through classroom learning and real-world practice scenarios.

  • All levels
  • 18 and older
  • $743
  • Earn 10% Rewards
  • Price Lock
  • Virtual Classroom
  • 17 hours over 2 sessions

Express Checkout – $743

Proceed to Checkout

No Booking Fees. Lowest Price Guaranteed. Earn 10% Rewards.

Give as a Gift

Start Dates (5)

  • $743
  • 17 hours over 2 sessions
20 left
Show all 2 sessions
  • Thu, Jun 27 at 8:30am - 5:00pm
  • Fri, Jun 28 at 8:30am - 5:00pm
20 left
Show all 2 sessions
  • Thu, Jul 25 at 8:30am - 5:00pm
  • Fri, Jul 26 at 8:30am - 5:00pm
20 left
Show all 2 sessions
  • Thu, Aug 22 at 8:30am - 5:00pm
  • Fri, Aug 23 at 8:30am - 5:00pm
20 left
Show all 2 sessions
  • Thu, Sep 26 at 8:30am - 5:00pm
  • Fri, Sep 27 at 8:30am - 5:00pm
20 left
Show all 2 sessions
  • Thu, Oct 24 at 8:30am - 5:00pm
  • Fri, Oct 25 at 8:30am - 5:00pm
Showing 15 of 5

Class Description


What you'll learn in this communications course:

The Effective Communications course provides the framework to ensure efficient and effective project communications and stakeholder management. Students will learn necessary skills, methods and models and a project-based process to better understand and be understood by project stakeholders.

The training course will provide classroom learning, practice scenarios and exercises to prepare you for managing and effectively communicating in any project environment.

Project-based Principles

  • PMI Code of Conduct
  • Focus on Value
  • Be a Diligent, Respectful and Caring Steward
  • Create a Collaborative Project Team Environment
  • Demonstrate Leadership Behaviors
  • Tailor Based on Context
  • Navigate Complexity


  • Leadership Skills
  • Servant Leadership
  • Establishing and Maintaining Vision
  • Critical Thinking
  • Motivation
  • Interpersonal Skills
  • Emotional Intelligence
  • Decision making
  • Conflict Management
  • Negotiation

Team Management

  • Project Team Management and Leadership
  • High Performing Project Teams
  • Virtual teams
  • Artifacts and Tools
  • Project Team Charter
  • Understanding Team Members Using DISC (Dominance, Inducement, Submission, Compliance)


  • Definitions
  • Examples of Project Stakeholders
  • Stakeholder Engagement
  • Principles
  • Planning, Delivering, Monitoring
  • Artifacts and Tools
  • Stakeholder Register
  • Stakeholder Engagement Assessment Matrix
  • Stakeholder Engagement Plan
  • Net Promoter Score (NPS) 
  • Project Team Management and Leadership
  • Team development
  • Servant Leadership and team management
  • Virtual Teams
  • Artifacts and Tools:
  • Project Team Charter
  • The DISC personality model 
  • Project Communications
  • Planning Communications
  • Communications requirements Analysis
  • Communication Channels
  • Communication Model
  • Communication blockers
  • Communication types
  • Artifacts and Tools:
  • Communications management plan/matrix
  • Issues Log
  • Project Status Report


  • Understand the Project Management Principles as they relate to communications.
  • Develop and improve communication skills to deal with change, conflict, negotiation.
  • Provide an understanding of the communications model, methods, and listening skills.
  • Provide a process to better understand and be understood by stakeholders and team members.
  • Provide templates for various communications reports and spreadsheets that facilitate managing project communications.
  • Learn how to use the DISC model to better understand and motivate team members

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

We do not charge for cancellations.

Benefits of Booking Through CourseHorse

  • Booking is safe. When you book with us your details are protected by a secure connection.
  • Lowest price guaranteed. Classes on CourseHorse are never marked up.
  • This class will earn you 7430 points. Earn 10% back in reward points!

Questions & Answers (0)

Get quick answers from CourseHorse and past students.

Similar Classes

Project Management Experts

Project Management Experts, LLC (PME) is a project management training firm committed to improving enterprise-wide project management competency. We support the industry’s requirement for improved project management training, processes, reporting, and performance.

PME instructors have a solid reputation...

Read more about Project Management Experts

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified Online educator.

Project Management Experts

Give This Course as a Gift Card

  • Thousands of classes
  • No expiration
  • Unique and memorable gifts for any occasion
  • Personalized
  • Explore a passion, gain a new skill, discover a new hobby, engage in a memorable experience
  • Instant delivery
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™

Buy a Gift Card

Book this Class as a Group Event

Booking this class for a group? Find great private group events

Or see all Communications Group Events

Explore group events and team building activities ranging from cooking, art, escape rooms, trivia, and more.

  • Price Lock Guarantee

    Secure your booking now and we'll match any price drop within 48 hours across all booking platforms, ensuring you never miss out on savings!

  • Earn 10% Reward Points

    Maximize your savings with every purchase. Unlock rewards on every transaction, ensuring you get the most value out of your experience!

  • No Added Fees

    Enjoy hassle-free transactions without worrying about additional charges. With us, what you see is what you pay - no surprises!

  • Curated Courses

    Discover a curated selection of courses handpicked by experts in the field. Dive into quality content that suits your learning needs and interests!

CourseHorse Gift Cards

  • Creative & unique gift for any occasion
  • Thousands of classes & experiences
  • No expiration date
  • Instant e-delivery (or choose a date)
  • Add a personalized message
  • Lock in a price with the Inflation Buster Gift Card Price Adjuster™
Buy a Gift Card
gift card with the CourseHorse logo gift card with the CourseHorse logo