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How to Flex Your Communication Style

at American Management Association

Course Details
Price:
$279 100 seats left
Start Date:

Thu, Feb 27, 2:00pm ET - 4:30pm ET

Next start dates (2)

Location:
Live, interactive online classroom
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Description
Class Level: All levels
Age Requirements: 16 and older
Average Class Size: 50
System Requirements: http://event.on24.com/view/help/ehelp.html 

To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:

Supported OS, Browser and Additional Requirements
  • Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
  • Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
  • Ubuntu Linux (Firefox only)
  • Android 4.x (Chrome Browser Only)
  • Apple iOs (*Latest version, Safari Browser Only)
* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.

If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.

Test Your Computer

The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins.

Additional Requirements: 
  • Minimum bandwidth requirement is 512 kbps for meeting attendees 
  • In order to access the event, your computer must have cookies and JavaScript enabled. If your operating system currently does not have cookies or JavaScript enabled, contact your network administrator. 
  • POP-UP Blockers must be turned off to access the program. 
Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!
Class Delivery: AMA's Live Online Seminars are live, interactive, instructor-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office.

You'll be able to speak to and/or electronically communicate with the instructor's and other attendees. You can also share files, view the instructors desktop, ask questions, tell the instructor to speak louder, softer, slow down, etc. (through simple icons). You'll see what your instructor is writing, view and hear questions and comments from other attendees, and be able to work in subgroups.  A headset is required for optimal communication throughout the Live Online Seminar.

A member of AMA's expert faculty of business professionals will lead your seminar. Beyond our course leaders’ experience in business training, they are specially trained to present AMA's high-quality content in an engaging, live online format.

We want you to feel completely comfortable and ready to go, so we’ll email you before your scheduled seminar and give you all the information you need about the simple set-up process.     

What you'll learn in this communication skills training:

Become a better communicator with our express communication seminar

To become a better communicator and gain commitment from others, you need to understand your own style first—and then how to flex it. Discover your own preferred style and evaluate the opportunities and challenges of that style in working with others.

Learn how to adapt your style while under stress—when confronted with someone of an opposite style, a different gender or generation. Equip yourself with the tools to communicate appropriately in just about every business situation. Your colleagues and superiors will surely take note, as communication skills are a critical and highly
valued career booster!

What You Will Cover
  • Exploring how style impacts the image others have of you
  • Learning how to flex your style to gender, generation and position
  • Understanding how style affects your communication effectiveness
  • Recognizing how stress impacts your style and planning for better outcomes
FAQs

Do I need to buy any special equipment to experience the seminar? 

Besides your PC(see the System Requirements above) AMA strongly recommends that all participants use a headset with microphone. This will enable you to communicate with the instructor and other attendees during your Express Skills course.

Your headset should have the following characteristics:
  • USB connection, with plug-and-play capability (i.e., with the software driver included) 
  • A built in microphone with noise-cancelling capabilities 
  • Clear digital stereo headphone audio 
How far in advance do I need to register for my course? 
The earlier you sign up the better. That way, you’ll have plenty of time to do any pre-work, downloading, pre-assessments, etc., that your course might require.

I registered for an Express Skills course. Why haven’t I heard from you? 
After you register, we will always email you to confirm your registration and provide you with additional information before your course. Occasionally, however, customers may not receive the emails because of their company’s email security settings, a spam blocker, or an incorrect email address. If you registered but didn’t get your confirmation email the day after registration or your log-in information one week before your session, please notify CourseHorse immediately. We will make sure you have everything you need before your course.

Please note:

Participant Requirements for Live Online/Express Skills Training and Webinars. This seminar offers continuing education credits to registered participants. To qualify for CEU credits, participants must register for and attend the live event using your individual log-in ID for the entire seminar, speaking in the sessions using a VoIP headset with microphone, and participating in all of the chat, polling, and breakout exercises is required. Archived recordings/On Demand webinars, or groups using a single user login with speakers, do not qualify for CEUs.

Still have questions? Ask the community.

Refund Policy
Transfer, Cancellation and Refund Policy:

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place or cancel without penalty at any time up to three weeks prior to your program. If you provide AMA with less than three weeks’ notice, or fail to attend, you will be liable for the entire program fee. 

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can. Therefore, please email CourseHorse.

Pricing, Offers, and Discounts Policy:

AMA-delivered programs are eligible for AMA member pricing, GSA pricing, special offers, and discounts as applicable, according to the terms of the specific pricing, offer and/or discount. Third party-delivered programs available through AMA and Express Skills courses are excluded from all discounted pricing, offers, and discounts offered by AMA, including but not limited to AMA member pricing, GSA pricing, AMA Seminar Savings Pass redemptions, AMA SLS Contract pricing, AMA Annual Pass/All-Access Pass, and complimentary registrations of any type.
Start Dates (3)
Start Date Time Teacher # Sessions Price
2:00pm ET - 4:30pm ET AMA Faculty- the AMA Advantage 1 $279
2:00pm ET - 4:30pm ET AMA Faculty- the AMA Advantage 1 $279
2:00pm ET - 4:30pm ET AMA Faculty- the AMA Advantage 1 $279

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School: American Management Association

American Management Association

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