16 and older
To fully participate in this electronic, interactive and live session, please check your system (or ask your IT department) to ensure it meets the following requirements:
Supported OS, Browser and Additional Requirements
* Official support for the "latest" version of a newly released browser, among those noted above, will be added within 8 weeks of public release. Until then, the previous version will continue to be supported instead.
- Windows 7+ (Microsoft Edge, Latest Internet Explorer, Firefox, or Chrome)
- Apple Mac OS 10.9+ (*Latest Firefox, Safari, or Chrome)
- Ubuntu Linux (Firefox only)
- Android 4.x (Chrome Browser Only)
- Apple iOs (*Latest version, Safari Browser Only)
If you are using an unsupported version of a Windows, Mac, or Linux operating system, you may experience difficulty in viewing and/or listening to the event.
Test Your Computer
The audio portion of this AMA web event will be delivered directly through your computer’s speakers or attached headphones. To fully participate in this electronic, interactive, live session, please test your system and review the requirements (or ask your IT department) before the program begins.
Important tip - Please allow 15 minutes prior to joining a session to conduct your set-up and testing!
- Minimum bandwidth requirement is 512 kbps for meeting attendees
- POP-UP Blockers must be turned off to access the program.
AMA's Live Online Seminars are live, interactive, instructor-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office.
You'll be able to speak to and/or electronically communicate with the instructor's and other attendees. You can also share files, view the instructors desktop, ask questions, tell the instructor to speak louder, softer, slow down, etc. (through simple icons). You'll see what your instructor is writing, view and hear questions and comments from other attendees, and be able to work in subgroups. A headset is required for optimal communication throughout the Live Online Seminar.
A member of AMA's expert faculty of business professionals will lead your seminar. Beyond our course leaders’ experience in business training, they are specially trained to present AMA's high-quality content in an engaging, live online format.
We want you to feel completely comfortable and ready to go, so we’ll email you before your scheduled seminar and give you all the information you need about the simple set-up process.
Become a better communicator with our express communication seminar
To become a better communicator and gain commitment from others, you need to understand your own style first—and then how to flex it. Discover your own preferred style and evaluate the opportunities and challenges of that style in working with others.
Learn how to adapt your style while under stress—when confronted with someone of an opposite style, a different gender or generation. Equip yourself with the tools to communicate appropriately in just about every business situation. Your colleagues and superiors will surely take note, as communication skills are a critical and highly
valued career booster!What You Will Cover
- Exploring how style impacts the image others have of you
- Learning how to flex your style to gender, generation and position
- Understanding how style affects your communication effectiveness
- Recognizing how stress impacts your style and planning for better outcomes
: Do I need to buy any special equipment to experience the seminar?
Besides your PC(see the System Requirements above) AMA strongly recommends that all participants use a headset with microphone. This will enable you to communicate with the instructor and other attendees during your Express Skills course. Your headset should have the following characteristics:
How far in advance do I need to register for my course?
- USB connection, with plug-and-play capability (i.e., with the software driver included)
- A built in microphone with noise-cancelling capabilities
- Clear digital stereo headphone audio
The earlier you sign up the better. That way, you’ll have plenty of time to do any pre-work, downloading, pre-assessments, etc., that your course might require. I registered for an Express Skills course. Why haven’t I heard from you?
After you register, we will always email you to confirm your registration and provide you with additional information before your course. Occasionally, however, customers may not receive the emails because of their company’s email security settings, a spam blocker, or an incorrect email address. If you registered but didn’t get your confirmation email the day after registration or your log-in information one week before your session, please notify CourseHorse immediately. We will make sure you have everything you need before your course.Please note:
Participant Requirements for Live Online/Express Skills Training and Webinars. This seminar offers continuing education credits to registered participants. To qualify for CEU credits, participants must register for and attend the live event using your individual log-in ID for the entire seminar, speaking in the sessions using a VoIP headset with microphone, and participating in all of the chat, polling, and breakout exercises is required. Archived recordings/On Demand webinars, or groups using a single user login with speakers, do not qualify for CEUs.