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Best Classes & Workshops in NYC

Instructor: Jerry Kopan

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ITIL® Managing Across the Lifecycle

Mountainview ITSM @ 144 Washington St, New York, NY

Gain the skills to support service delivery and bridge lifecycle stages with the ITIL® Managing Across the Lifecycle course. Learn the value of combined service management practices and how to implement and improve service management capability. Prepare for the qualification exam with a recommended 28 hours of personal study.

Intermediate 18 and older
No upcoming schedules
$2,899

5 sessions

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ITIL® Capability - Service Offerings and Agreements

Mountainview ITSM @ 144 Washington St, New York, NY

Gain industry knowledge and validation in service management practices with the ITIL® Capability - Service Offerings and Agreements training at Mountainview ITSM. Explore topics such as service portfolio management, service level management, and supplier management to enhance your skills in IT service management. Prerequisite: ITIL Foundation Certificate in IT Service Management.

Intermediate 18 and older
No upcoming schedules
$2,199

5 sessions

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ITIL® Lifecycle - Service Transition

Mountainview ITSM @ 144 Washington St, New York, NY

Gain industry knowledge and validation in service management practices with our ITIL® Lifecycle - Service Transition course. Boost your IT service management career by earning the ITIL Intermediate Qualification: Service Transition Certificate. Join us and take the next step towards becoming an ITIL Expert.

Intermediate 18 and older
No upcoming schedules
$1,999

4 sessions

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ITIL® Capability - Operational Support and Analysis

Mountainview ITSM @ 144 Washington St, New York, NY

Gain the knowledge and skills to apply OSA practices in service management with the ITIL® Capability - Operational Support and Analysis course. This module covers key ITIL processes, roles, and functions to enhance your expertise. Advance your career in IT service management with Mountainview ITSM.

Intermediate 18 and older
No upcoming schedules
$2,199

5 sessions

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ITIL® Lifecycle - Service Design

Mountainview ITSM @ 144 Washington St, New York, NY

Gain knowledge and validation of industry practices in service management with this training module and certificate from Mountainview ITSM. Learn the principles, processes, and technology considerations involved in service design, and prepare for the ITIL Intermediate Qualification in Service Design.

Intermediate 18 and older
No upcoming schedules
$1,999

4 sessions

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ITIL® Capability - Release, Control and Validation

Mountainview ITSM @ 144 Washington St, New York, NY

Learn the industry practices in service management and gain the ITIL Certificate in Release, Control, and Validation at Mountainview ITSM. Develop skills in change management, service asset and configuration management, release and deployment management, and more. Recommended for those with experience in a service management capacity.

Intermediate 18 and older
No upcoming schedules
$2,199

5 sessions

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ITIL® Capability - Planning, Protection & Optimization

Mountainview ITSM @ 144 Washington St, New York, NY

Master the essential practices in service management with the ITIL® Capability course from Mountainview ITSM. Learn the key ITIL processes and roles in capacity management, availability management, IT service continuity management, information security management, and demand management. Gain the skills to excel in IT service management and make a significant impact in your business environment.

Intermediate 18 and older
No upcoming schedules
$2,199

5 sessions

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ITIL® Lifecycle - Continual Service Improvement

Mountainview ITSM @ 144 Washington St, New York, NY

Gain the knowledge and skills to drive continual service improvement with this comprehensive training module from a leading IT service management school. Expand your expertise and enhance your career opportunities in the industry.

Intermediate 18 and older
No upcoming schedules
$1,999

4 sessions

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ITIL® Lifecycle - Service Operation

Mountainview ITSM @ 144 Washington St, New York, NY

Gain the knowledge and skills needed to excel in service management with the ITIL® Lifecycle - Service Operation course from Mountainview ITSM. This qualification is part of the ITIL intermediate lifecycle stream and leads to the ITIL Expert Certificate in IT Service Management. Explore topics such as service operation principles, organizing for service operation, and technology considerations.

Intermediate 18 and older
No upcoming schedules
$1,999

4 sessions

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ITIL® Lifecycle - Service Strategy

Mountainview ITSM @ 144 Washington St, New York, NY

Gain the knowledge and skills to excel in service management and strategy with the ITIL Service Strategy training module. This qualification is a stepping stone towards the ITIL Expert Certificate in IT Service Management. Explore topics such as service strategy principles, governance, and implementing service strategy.

Intermediate 18 and older
No upcoming schedules
$1,999

4 sessions

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ITIL Foundation

Mountainview ITSM @ 144 Washington St, New York, NY

Gain a deep understanding of IT Service Management principles and practices with the ITIL Foundation course at Mountainview ITSM. Enhance the quality of IT service management within your organization and contribute to ongoing service improvement programs. Suitable for IT professionals, business managers, and business process owners.

Intermediate 18 and older
No upcoming schedules
$1,499

3 sessions

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