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ITIL Training
NYC
Learn the fundamentals of IT service management with ITIL classes in NYC, covering topics such as incident management, problem management, and service strategy.
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ITIL Service Capability: Service Offerings & Agreements
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. You will focus on the operational-level process activities and supporting methods and learn to execute these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase...
ITIL Service Lifecycle: Service Strategy
In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations and approaches, including organizational design, the role of technology,...
ITIL Service Capability: Plan, Protect & Optimize
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. You will focus on theoperational-level process activities and supporting methods and learn to executethese processes in a practical, hands-on learning environment. This training is intended to enable you to apply the practices throughout the service...
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ITIL Foundation
In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices. Upon completing this course, you'll be well positioned to successfully complete the associated ITIL exam required for entry into the future ITIL intermediate-level training courses. ITIL covers five core disciplines:...
ITIL® Foundation Certification Prep
NetCom Learning @ 519 8th Ave, New York, NY
The IT Infrastructure Library® (ITIL®) Foundation certification training course from NetCom Learning provides an insight into the fundamentals of the globally adopted framework for IT Service Management. The ITIL Foundation courses focus on basic concepts of the ITIL Service Lifecycle and how it influences IT Service Management across private and public organizations. Conducted via ITIL® Foundation training online and instructor-led media,...
ITIL® Service Lifecycle: Service Transition
Discover the purpose, principles, processes, activities, functions, technology, and implementation considerations of ITIL service transition. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations. This...
ITIL® Service Lifecycle: Continual Service Improvement
Learn to manage and control the activities and techniques within the ITIL continual service improvement stage. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This...
ITIL®: Managing Across the Lifecycle
Gain the skills to manage the planning and implementation of IT Service Management and prepare for ITIL Expert certification. This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and...
ITIL® Service Lifecycle: Service Strategy
"Learn the principles, purpose, and objective of ITIL Service Strategy." In this course, you will be immersed in the overall concepts associated with the service strategy phase of the service lifecycle. You will get an introduction to the key principles of service strategy, and you will learn about the service strategy processes. You will discover the importance of governance and related frameworks, and you will examine implementation considerations...
ITIL® Service Lifecycle: Service Operation
Learn the principles, processes, common activities, and implementation considerations of ITIL service operation. In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations. This course utilizes lecture,...
Achieving ITIL® Foundation Certification
This ITIL Foundation Certification training course is where you can start your journey into the realm of ITIL (Information Technology Infrastructure Library). ITIL is the most recognized Service Management framework in IT. It consists of five core disciplines that provide recommendations on: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement In this ITIL Foundation course, you gain an essential...
Intermediate
18 and older
ITIL® Service Strategy
ITIL® Service Strategy course in New York NY is the center and origin point of the ITIL service lifecycle which focuses on helping IT organizations improve and develop in the long run. The ITIL® Service Strategy course helps the organization deliver and support services and products efficiently. ITIL® Service Strategy training in New York NY is aimed to help service providers operate and grow successfully. It helps in the ability to think...
ITIL Foundation Training
Information Technology Infrastructure Library is the most demandable course in the IT field. This trains the individuals from the basic IT concepts and processes. Target Group: The training mainly focuses on the key elements and concepts associated with ITIL service lifecycle management. It guides on how to apply ITIL techniques to improve efficiency in business changes. Context It helps to identify stakeholders in service management.IT service...
ITIL® 4 Foundation
Global Knowledge @ 180 Maiden Lane, New York, NY
This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value...
ITIL® Foundation
MSys Training @ 33 S Wood Ave, Edison, NJ
Our ITIL Foundation® and Certification course material is designed by ITIL master instructors to ensure that participants pass the ITIL® Foundation certification exam. MSys ITIL certification training makes participants familiar with ITIL framework which is a source of good practice in IT service management. Our hands-on training helps participants to transform their careers in the IT industry. On completion of ITIL Foundation® training, you...
All levels
18 and older
ITIL® 4 Foundation Training & Certification
GreyCampus @ 70 Pine St, New York, NY
GreyCampus offers a power-packed ITIL 4 Foundation course for professionals in the IT industry. Backed by PEOPLECERT accreditation on behalf of AXELOS the ITIL 4 Foundation course aims to expose IT professionals to the fundamental concepts of Modern IT-enabled services.Our principal objective is to equip you with the grand understanding of modern IT-enabled services. We will adequately prepare you for the ITIL 4 Foundation certification examination...
ITIL® Capability - Planning, Protection & Optimization
Mountainview ITSM @ 144 Washington St, New York, NY
Master the essential practices in service management with the ITIL® Capability course from Mountainview ITSM. Learn the key ITIL processes and roles in capacity management, availability management, IT service continuity management, information security management, and demand management. Gain the skills to excel in IT service management and make a significant impact in your business environment.
Intermediate
18 and older
ITIL® Capability - Service Offerings and Agreements
Mountainview ITSM @ 144 Washington St, New York, NY
Gain industry knowledge and validation in service management practices with the ITIL® Capability - Service Offerings and Agreements training at Mountainview ITSM. Explore topics such as service portfolio management, service level management, and supplier management to enhance your skills in IT service management. Prerequisite: ITIL Foundation Certificate in IT Service Management.
Intermediate
18 and older
ITIL® Managing Across the Lifecycle
Mountainview ITSM @ 144 Washington St, New York, NY
Gain the skills to support service delivery and bridge lifecycle stages with the ITIL® Managing Across the Lifecycle course. Learn the value of combined service management practices and how to implement and improve service management capability. Prepare for the qualification exam with a recommended 28 hours of personal study.
Intermediate
18 and older
ITIL Foundation
Mountainview ITSM @ 144 Washington St, New York, NY
Gain a deep understanding of IT Service Management principles and practices with the ITIL Foundation course at Mountainview ITSM. Enhance the quality of IT service management within your organization and contribute to ongoing service improvement programs. Suitable for IT professionals, business managers, and business process owners.
Intermediate
18 and older
ITIL Training in NYC are rated 4.2 stars based on 33 verified reviews from actual CourseHorse.com purchasers.
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