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ITIL Training
NYC
Learn the fundamentals of IT service management with ITIL classes in NYC, covering topics such as incident management, problem management, and service strategy.
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ITIL Service Design Lifecycle
ITIL© 2011 edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. The official ITIL© qualification scheme describes two streams, the Service Lifecycle Stream and the Service Capability stream. The Service Lifecycle stream focuses on ITIL© practices within the Service...
ITIL Operational Support and Analysis Capability
ITIL© 2011 edition is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency. The official ITIL© qualification scheme describes two streams, the Service Lifecycle Stream and the Service Capability stream. The Service Lifecycle stream focuses on ITIL© practices within the Service...
ITIL® Service Operation
Our ITIL® Service Operation training in New York NY focuses on the coordination and implementation of activities that enable a smooth and continuous flow of operations, products, and services during the IT service lifecycle. This ITIL® Service Operation module supports business operations and helps in taking control of new or changed services which in turn helps in planning and executing the actual efficiency. ITIL® Service Operation course covers...
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ITIL® Continual Service Improvement
ITIL® Continual Service Improvement certificate training in New York NY offers guidance on the tools and technologies that can be used to support the CSI activities as well as shows how to evaluate risks. It covers management and control activities which helps in the improvement of the ITIL lifecycle. This course helps in improving efficiencies and return on investment for the organization. This Continual Service Improvement is a method to...
ITIL® Operational Support and Analysis
ITIL® Operational Support and Analysis training in New York NY focuses on offering a solid understanding of IT principles, processes, and aspects. ITIL® OSA training ideal for IT service management professionals. This certification training establishes the ability to apply support and analysis in service management. This course acts as a key module in the IT service management field and it also prepares you for the ITIL® OSA exam. The main aim...
ITIL® Service Design
ITIL® Service Design training in New York NY focuses on the design of IT services and covers the architectures, processes, policies, and documentation that will help enable design services that meet the needs of the organization. This Service Design acts as a module and guides how to create and launch products and services that will meet the ongoing needs of the organization. ITIL® Service Design course in New York NY covers and controls activities...
ITIL® Service Transition
ITIL® Service Transition training in New York NY gives direction, change, and advancements. The ITIL® Service Transition depends on the effective application of change management, quality assurance, and risk management and project management. This is possible at every stage of service transition to plan and monitor the business requirements the ITIL® Service Transition helps plan and manage the change of service lifecycle by managing risk for...
ITIL® Planning Protection and Optimization
Our ITIL® Planning Protection and Optimization course in New York NY provides a good understanding of processes and focuses on the operational-level process activities and methods which enables the students to execute these processes in the real world. This course helps in focusing on industrial practices in service management. It is suitable for those professionals who want to focus on gaining specialized knowledge in PPO (planning,...
ITIL® Release Control and Validation
ITIL certifications are in high demand all across the globe. Our ITIL® Release Control and Validation course in New York NY is relevant for those professionals who play an important role in the daily implementation and execution of activities to deliver business value through quality IT service. The aim or purpose of the ITIL RCV course is to impart, test and validate the knowledge on industry practices in service management of the ITIL service...
ITIL® Certification - V4 Foundation
Our ITIL® certification training familiarizes candidates with the fundamental concepts, processes, techniques, and terminologies of IT industry services and prepares you for the ITIL exam. In this ITIL® V4 Foundation training, you will get an overview of the ITIL framework and the ITIL 4 lifecycle. The ITIL® V4 Foundation Training in New York NY familiarizes learners with the fundamental concepts, bettering quality, learning techniques, and...
ITIL® Service Offerings and Agreements
Our ITIL® Service Offerings and Agreements course in Chicago IL provides an individual with a solid understanding of the modules their principles and processes and other aspects. This certificate is called a freestanding certificate and the main purpose of this certification is to test impart and validate the knowledge one gets from the industrial practices in IT service management. This course also concentrates on the implementation and improvement...
ITIL® Managing Across the Lifecycle Qualification
As the capstone leading to ITIL Expert certification, this ITIL Managing Across the Lifecycle (MALC) training enhances your knowledge of ITIL best practices through analysis of a case study. This five-day course will provide the foundational knowledge needed to pass the ITIL Managing Across the Lifecycle qualification exam, and five credits towards ITIL Expert certification. You Will Learn How To: Prepare for and pass the ITIL MALC exam Apply...
Advanced
18 and older
Application Support Management (ASM)
Platform by Per Scholas @ 804 E 138th St, New York, NY
Application Support Management (ASM) is an employer-driven, skills-building course that prepares students to consult top corporations on technology that will help ensure their continued success using Cognizant's client support and software management services. By implementing Cognizant's "engagement life cycle stages" into clients' systems, students learn to evaluate, improve and manage their internal framework without disrupting the organization's...
ITIL 2011 Foundation Certification
ONLC Training Centers @ 33 Wood Avenue S, Iselin, NJ
This 3 day hands-on 2011 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by ISEB and EXIN, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors with extensive practical experience in managing IT organizations and deploying successful ITIL-based Service...
ITIL Foundation Certification
Project Training Institute @ 110 Hillside Avenue, Springfield Township, NJ
We promise a highly engaging course that ensures high retention of concepts and theories. Participants are encouraged to work through the concepts rather than just listen to them. This provides better internalization and retention. Draws on instructional elements from the three primary learning styles: visual (presentations and visual aids), auditory (verbal instructions, interactions and discussions) and...
All levels
18 and older
ITIL Service Lifecycle: Service Operation
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. You will focus on service operation purpose, principles, processes, activities, functions, enabling technology, and implementation considerations.This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best...
ITIL: Managing Across the Lifecycle
This is the ITIL course that leads to the ITIL Expert in IT Service Management certification. In this course, you'll be immersed in the contents of the ITIL publications. You'll focus on business, management, and supervisory objectives, purposes, processes, functions, and activities, and you will examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using a case study-based approach...
ITIL Service Lifecycle: Continual Service Improvement
In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core...
ITIL Service Capability: Release, Control, & Validation
In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based...
ITIL Service Lifecycle: Service Transition
In this course, you will be immersed in the overall concepts, processes,policies, and methods associated with the service transition phase of the service lifecycle. You'll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations.This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices...
ITIL Training in NYC are rated 4.0 stars based on 16 verified reviews from actual CourseHorse.com purchasers.
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