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ITIL Foundation Certification Training

  • All levels
  • 18 and older
  • $799
  • Virtual Classroom
  • 16 hours over 4 sessions

Start Dates (0)

  • $799
  • Virtual Classroom
  • 16 hours over 4 sessions
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Class Description

Description

What you'll learn in this itil training:

This ITIL foundation course provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.

Skills covered:

  • ITIL key concepts
  • ITIL central principles
  • ITIL process models
  • Service level management
  • Customer experience improvements
  • ITSM efficiency
  • 15 ITIL best practices

Eligibility

This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.

Pre-requisites

To take the ITIL 4 Foundation Certification exam, no prerequisite is required.

Course Content

ITIL 4 Foundation

  • Lesson 1: Course Introduction
  • Lesson 2: Key Concepts of Service Management
  • Lesson 3: Four Dimensions of Service Management
  • Lesson 4: The ITIL Service Value System
  • Lesson 5: The Service Value Chain
  • Lesson ^: ITIL Management Practices

Refund Policy

Simplilearn Solutions, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)  

In case Simplilearn Solutions cancels an event, 100% refund will be paid to the delegate. If a cancellation is done by a delegate 7 days or more, prior to the event, 10% of total paid fee will be deducted and the remaining amount will be refunded back to the delegate. If a cancellation is done by a delegate 7 days or less, prior to the event, no refunds will be made.

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Simplilearn Americas LLC

Simplilearn is a leading provider of a suite of professional certification courses that address unique learning needs of working professionals.  

Vision 
To be globally acclaimed as an innovative organization working towards fulfilling educational needs of working professionals.  

Mission ...

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Simplilearn Americas LLC

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