ITIL® 4 Foundation Certification
- All levels
- 18 and older
- $1,950
- Live, Interactive Online Classroom
- 24 hours over 3 sessions
Apr 18th
10am–6pm EDT
Meets 2 Times
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ITIL® 4 Foundation Certification is unfortunately unavailable
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ITIL 4 Foundation Certification (Virtual)
Technical Institute of America @ Virtual Classroom
Get certified in ITIL Foundation with the best course materials and expert instructors at the Technical Institute of America. Prepare for the exam with the official ITIL 4 Foundation study guide and gain access to our e-learning course with over 70+ videos. Take the online certification exam from the comfort of your home or office.
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ITIL® 4 Foundation Certification Training
Master ITIL 4 principles and practices with our comprehensive Foundation Certification Training. Dive deep into key concepts, guiding principles, and service management dimensions. Whether you're new to ITIL or seeking to advance your skills, this immersive program equips you for success in the IT service industry.
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ITIL® 4 Specialist: Create, Deliver and Support
American Management Association
Gain the knowledge and skills to plan, build, and support service value streams within an organization with this ITIL® 4 Specialist course. Learn how to integrate governance, risk, and compliance principles, as well as organizational change management methods, into the service value system. Ideal for IT professionals with an ITIL(R) 4 Foundation certificate.
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ITIL 4 Foundation Certification
ONLC Training Centers @ Online Classroom
ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers. You will learn: The ITIL Service Management System The Service Value Chain Continual Improvement best practices...
May 13th
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Jun 10th
10am–4:45pm EDT
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Mon, May 13th, 10am–4:45pm EDT
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ITIL
Computer Training Source, Inc. @ Online Classroom
Gain practical knowledge and skills in IT Service Management with the most widely adopted approach in the world. Prepare for the ITIL Foundation certificate exam and enhance your understanding of service management, service strategy, service design, service transition, service operation, and continual service improvement.
Jun 3rd
6–10pm CDT
Meets 6 Times
$1,895
6 Seats Left
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Mon, Jun 3rd, 6–10pm CDT
(24 hours over 6 sessions)
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- $1,950
- 24 hours over 3 sessions
- Course Number: 1197
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Class Description
Description
What you'll learn in this itil training:
Start your ITIL 4 certification journey on the right foot! This 3-day ITIL 4 Foundation certification course provides you with the knowledge needed to pass the ITIL 4 Foundation Certification exam, which is administered on the last day of class. This course helps you explore the ITIL 4 end-to-end IT/digital operating model for the creation, delivery and continual improvement of tech-enabled products and services and how technology and IT teams play a crucial role in wider business strategy.
Do you already have ITIL v3 experience or currently hold an ITIL v3 qualification?
Try our ITIL 4 Foundation Express Course, ITIL 4 Foundation Certification Express Training. Specially designed for those with prior knowledge of ITIL v3 in mind, this express, bootcamp-style course immerses you in ITIL 4 so that you can prepare for and take the ITIL 4 Foundation certification exam on your own. Exam voucher and web proctoring included!
Key Features of This ITIL 4 Foundation Training:
- ITIL 4 Foundation exam included (exam taken in-class or exam voucher provided)
- After-course instructor coaching benefit
- Practice exams, prep questions, and additional resources included
You Will Learn How To:
- Prepare for and pass the ITIL 4 Foundation certification exam
- Identify opportunities to develop IT practices using ITIL guidelines
- Interact with IT teams using ITIL 4 terminology and concepts
- Explore the service value chain, and IT service management practices
- Recognize the importance of IT and business integration
Course Preparation
Before your event, you will be sent an email with the official ITIL Foundation Certificate syllabus, which you should read.
Course Outline
Key Concepts of Service Management
- Service
- Utility
- Warranty
- Customer
- User
- Service management
- Sponsor
Key Concepts of Value Creation
- Cost
- Value
- Organization
- Outcome
- Output
- Risk
- Utility and Warranty
Key Concepts of Service Relationships
- Service offering
- Service relationship management
- Service provision
- Service consumption
Seven Guiding Principles
- Focus on Value
- Start Where You Are
- Progress Iteratively with Feedback
- Collaborate and Promote Visibility
- Think and Work Holistically
- Keep it Simple and Practical
- Optimize and Automate
Four Dimensions of Service Management
- Organizations and People
- Information and Technology
- Partners and Suppliers
- Value Streams and Processes
Components of the ITIL Service Value System
- Plan
- Improve
- Engage
- Design & Transition
- Obtain/Build
- Deliver and Support
Note:
ITIL® and PRINCE® courses are offered by Learning Tree International , ATO/Affiliate of AXELOS Limited. ITIL® and PRINCE® are also registered trade marks of AXELOS Limited. All rights reserved.
Remote Learning
This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.
Upon registration, the instructor will send along additional information about how to log-on and participate in the class.
Refund Policy
If a customer would like to cancel or transfer their course, they must notify Coursehorse prior to 3 weeks before the start date of the course or within seven days of registration. On-Demand Courses cannot be cancelled once purchased and are not eligible for refund.
- If a customer transfers to another course prior to 3 weeks before the start date or within seven days of registration of the course in which originally enrolled, 100% of any prepaid course tuition will be applied toward the course tuition for the subsequent course.
- If a customer needs to cancel an enrollment 3 weeks prior to the start of the class or within seven days of registration, we will refund 95% of any prepaid course tuition for that enrollment.
- If a customer does need to transfer or cancel a course within 3 weeks of the start date of the course or after seven days from the date of registration, a fee equal to 50% of the price of the course will be assessed for any standard attendances.
Attendances associated with a Learning Tree program will be assessed a $500 fee. Training Passports, Training Vouchers and Pay-As-You-Learn Vouchers cannot be used after their expiration dates, and a course cancellation or transfer by the customer will not extend a Training Passport, Training Voucher Pack or Pay-As-You-Learn Voucher Pack expiration date.
In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.
In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.
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Learning Tree International
Established in 1974, Learning Tree International is a leading provider of IT training and management training to business and government organizations worldwide. In addition, Learning Tree provides IT Workforce Optimization Solutions – a modern approach that improves the adoption of skills, and accelerates...
Read more about Learning Tree International
This school has been carefully vetted by CourseHorse and is a verified Online educator.
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