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ITIL® 4 Foundation Training

Enhance your service management skills and learn how to create and improve tech-enabled products and services with ITIL® 4 Foundation Training from Learning Tree International. Gain the knowledge needed to pass the ITIL 4 Foundation Certification exam and understand the importance of IT and business integration. Join this course and unlock new opportunities in the IT field.

  • Beginner
  • 18 and older
  • $2,395
  • 1601 Broadway, New York, NY
  • 24 hours over 3 sessions

Start Dates (0)

  • $2,395
  • New York Education Center @ 1601 Broadway 6th Fl, New York, NY 10019
  • 24 hours over 3 sessions
  • Course Number 1199
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Class Description

Description

What you'll learn in this itil training:

This ITIL 4 Foundation Training course is designed for professionals who want to adopt ITIL to improve service management. In this course, you will gain the knowledge needed to pass the ITIL 4 Foundation Certification exam, learn about the end-to-end IT/digital operating model, and use the ITIL 4 model to create, deliver, and continuously improve tech-enabled products and services.

You will also explore the service value chain and IT service management practices, identify opportunities to develop IT practices using ITIL guidelines, and recognize the importance of IT and business integration. The course includes instructor-guided or self-paced learning options, practice exams, prep questions, and additional resources. 

You will learn:

  • The ITIL 4 end-to-end IT/digital operating model.
  • How to use the ITIL 4 model to create, deliver, and continuously improve tech-enabled products and services.
  • The impact of technology and IT teams in a broader business strategy.
  • Prepare for and pass the ITIL 4 Foundation certification exam.
  • Identify opportunities to develop IT practices using ITIL guidelines.
  • Interact with IT teams using ITIL 4 terminology and concepts.
  • Explore the service value chain and IT service management practices.
  • Recognize the importance of IT and business integration.
  • Continue learning and face new challenges with after-course one-on-one instructor coaching.

Prerequisites

  • No specific experience is required to join! But do bring your curiosity and willingness to try new, innovative things.

Certification Information

To earn this certification, you must:

  • Sit for the ITIL 4 Foundation exam via PeopleCert®’s online proctoring service.
  • Score a 65% on the exam in 60 minutes.

Course Outline:

  • Module 1: Service Management
  • Module 2: The Four Dimensions
  • Module 3: The Service Value System
  • Module 4: The Service Value Chain
  • Module 5: The Seven Guiding Principles
  • Module 6: ITIL Practices: Practice Overview and General Management Practices
  • Module 7: ITIL Practices: Service Management and Technical Management Practices

Refund Policy

If a customer would like to cancel or transfer their course, they must notify Coursehorse prior to 3 weeks before the start date of the course or within seven days of registration. On-Demand Courses cannot be cancelled once purchased and are not eligible for refund.

  • If a customer transfers to another course prior to 3 weeks before the start date or within seven days of registration of the course in which originally enrolled, 100% of any prepaid course tuition will be applied toward the course tuition for the subsequent course.
  • If a customer needs to cancel an enrollment 3 weeks prior to the start of the class or within seven days of registration, we will refund 95% of any prepaid course tuition for that enrollment.
  • If a customer does need to transfer or cancel a course within 3 weeks of the start date of the course or after seven days from the date of registration, a fee equal to 50% of the price of the course will be assessed for any standard attendances.

Attendances associated with a Learning Tree program will be assessed a $500 fee. Training Passports, Training Vouchers and Pay-As-You-Learn Vouchers cannot be used after their expiration dates, and a course cancellation or transfer by the customer will not extend a Training Passport, Training Voucher Pack or Pay-As-You-Learn Voucher Pack expiration date.

In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Benefits of Booking Through CourseHorse

  • Booking is safe. When you book with us your details are protected by a secure connection.
  • Lowest price guaranteed. Classes on CourseHorse are never marked up.
  • This class will earn you 23950 points. Points give you money off your next class!

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Learning Tree International

Established in 1974, Learning Tree International is a leading provider of IT training and management training to business and government organizations worldwide. In addition, Learning Tree provides IT Workforce Optimization Solutions – a modern approach that improves the adoption of skills, and accelerates...

Read more about Learning Tree International

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Learning Tree International

Learning Tree International

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