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Application Support Management (ASM)

  • Advanced
  • 18 and older
  • Free
  • 804 E 138th St, New York, NY
  • 480 hours over 60 sessions
Application Support Management (ASM)
Sold Out

Start Dates (0)

  • Free
  • Platform by Per Scholas Training Ctr @ 804 E 138th St 2nd Fl, New York, NY 10454
  • 480 hours over 60 sessions
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Class Description

Description

What you'll learn in this itil training:

Application Support Management (ASM) is an employer-driven, skills-building course that prepares students to consult top corporations on technology that will help ensure their continued success using Cognizant's client support and software management services.

By implementing Cognizant's "engagement life cycle stages" into clients' systems, students learn to evaluate, improve and manage their internal framework without disrupting the organization's current operations.

This course builds on students' knowledge, experience and computational thinking skills, and uses ITIL principles to teach them how to work across software, manage business solutions and improve business efficiencies as a consultant and engineer. Students who excel work with Platform’s Career Advancement team who prepare them for career opportunities with the initiative’s employer partners.

Candidates: Ideal candidates will be solution-oriented individuals interested in business processes, product sales, client management and technology applications and systems. Candidates must have a high school diploma or GED, be authorized to work in the United States without visa sponsorship and be able to travel to the Bronx, NY for training.

Professional experience should include one or more years of business and/or tech experience in Computer Science, Computer Information Systems or related topic areas and familiarity with the following technologies:
  • Java, .NET, C++, C#, SQL and/or Oracle
  • Web conferencing (WebEx/Hangouts/Skype/GoToMeeting)
  • Android/iOS operating systems
  • Spreadsheets (Excel, Sheets, Numbers)
  • Diagrams/Workflows (Visio/Lucidchart)
  • Word processing (Word)
  • Mail and Agenda (Outlook, Gmail, Office 365)
  • Presentations (PPT, Keynote)
  • Project Management (Agile, Scrum)
Note:
  • Outcomes: Hands-on experience and workplace exposure
  • Cost: Tuition, materials and hardware are offered at no cost
  • Additional Services: Career counseling & connections to employment
If you have experience in IT, this is the place you need to be.

We host Open Houses in our Bronx Training Center.

Please see link to learn more:

https://support.coursehorse.com/attachments/token/cGvApJWs9kSRhLaRt7aWq4zo0/?name=PPS+Open+House+Listing.docx

Refund Policy

Platform by Per Scholas programs are offered at no cost.

Reviews of Classes at Platform by Per Scholas (1)

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Platform by Per Scholas

Per Scholas, a non-profit founded in the South Bronx, brings in-depth expertise both training and coaching individuals towards successful careers in technology. For over twenty years, Per Scholas has bridged the gap between business need and community talent.

Platform by Per Scholas is a newly launched...

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Platform by Per Scholas

All classes at this location

Take the 6 train to Cypress Ave. Cross Bruckner Blvd and we are 1.5 blocks ahead on the right, across from the Sabrett hot dog factory. Look for our logo on the door. Head up to the 2nd floor and walk to the left to visit the Platform offices. If you are coming from Brooklyn, Queens, Lower Manhattan or Midtown by train, we advise that you take the 4 or 5 train to Harlem - 125th Street and transfer across the platform to the 6 train for a faster commute.

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