Supporting and Troubleshooting Windows 10 (M10982)
- All levels
- 18 and older
- $3,095
- 180 Maiden Lane, New York, NY
- 40 hours over 5 sessions
Apr 21st
10:15am–1pm EDT
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Step aboard a luxurious 1920s-style yacht and indulge in a delectable three-course brunch while enjoying breathtaking views of the iconic Manhattan skyline. Cruise past famous landmarks, such as the Statue of Liberty, the George Washington Bridge, and the United Nations Building, on this unforgettable dining experience on the water.
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- $3,095
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Class Description
Description
What you'll learn in this windows training:
Learn to support and troubleshoot Windows 10 operating systems and apps.
In this course, you will learn to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. You will learn how to install and customize Windows 10 operating systems and apps, configure local and remote network connectivity and storage along with how to configure data security, device and network security, and maintain, update, and recover Windows 10.
What You'll Learn
There are no follow-ons for this course.
In this course, you will learn to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. You will learn how to install and customize Windows 10 operating systems and apps, configure local and remote network connectivity and storage along with how to configure data security, device and network security, and maintain, update, and recover Windows 10.
What You'll Learn
- Design the processes involved in planning and using a troubleshooting methodology for Windows 10
- Troubleshoot startup issues and operating system services on a Windows 10 PC
- Resolve issues related to hardware devices and device drivers
- Troubleshoot Windows 10 PCs remotely
- Troubleshoot issues related to network connectivity
- Troubleshoot client configuration failures and GPO application issues
- Troubleshoot issues related to user settings
- Troubleshoot remote connectivity issues
- Resolve issues related to accessing resources from computers that are domain-joined
- Resolve issues related to accessing resources from computers that are not domain-joined
- Troubleshoot issues related to application installation and operation
- Recover a PC running Windows 10
- IT professionals who administer and support Windows 10 desktops, devices, users, as well as associated network and security resources
- Enterprise Desktop Support Technicians (EDST) who:
- Provide Tier 2 support to users running Windows 10 PCs and devices in medium to large enterprise organizations within a Windows domain environment
- Focus on broad range of technical issues for Windows operations systems, devices, cloud services, applications, networking, and hardware support
- Resolve technical issues pertaining to Windows 10 installation and migration, activation, performance, profiles, settings, and device synchronization
- Provide local and remote network access, access to applications, access to data and printers, authentication, Endpoint security and policy, OS, and data recovery
- Networking fundamentals, including TCP/IP, User Datagram Protocol (UDP), and Domain Name System (DNS)
- Microsoft Active Directory Domain Services (AD DS) principles
- Understanding of the Public Key Infrastructure (KPI) components
- Windows Server 2012 R2 fundamentals
- Microsoft Windows Client essentials experience with Windows 10
- Installing and Configuring Windows 10 (M20697-1A)
- Deploying and Managing Windows 10 Using Enterprise Services (M20697-2A)
There are no follow-ons for this course.
Refund Policy
You must cancel or reschedule your registration 17 or more business days before the start date of your scheduled class.
Failure to provide the required notification will result in full charge of the course. If a student does not attend a scheduled course without the required prior notification, the full charge of the course will be charged and rescheduling will not be allowed. Within the required notification period, only student substitutions will be permitted.
Rescheduling is permitted at any time with 17 or more business days' notice. Enrollments must be rescheduled within six months of the cancel date or funds on account will be forfeited.
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Global Knowledge
Global Knowledge is the world's leading learning services and professional development solutions provider. We deliver learning solutions to support customers as they adapt to key business transformations and technological advancements that drive the way that organizations around the world differentiate...
Read more about Global Knowledge
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Global Knowledge
Financial District, Manhattan
180 Maiden Lane
New York, New York 10038 Financial District, Manhattan
180 Maiden Lane
New York, New York 10038
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