Discover Classes. Earn Rewards.

Microsoft Outlook Level II

Enhance your email and calendar management skills with advanced techniques in Microsoft Outlook. Streamline your workflow, automate responses, and master team collaboration tasks. Achieve MOS Certification in Outlook 2016.

  • Level Intermediate
  • Age 18 and older
  • Price $249
  • Location 185 Madison Ave, New York, NY

Start Dates (1)

  • $249
  • Career Centers @ 185 Madison Ave Suite 1104, New York, NY 10016
20 seats left
Save to WishList Purchase a Gift Card

Class Description


What you'll learn in this outlook training:

Learn to manage your email and calendar more effectively in Microsoft Outlook Level II. You'll learn how to create rules in your email to sort messages, and reduce the time you spend checking email. Using the calendar, you'll learn how to import and export contacts and create electronic business cards. At the end of Microsoft Outlook Level II, you'll review important file settings to ensure you know how to archive important email files and attachments.

Microsoft Level II builds upon the foundational knowledge of Microsoft Outlook Level I with advanced tasks that accelerate your workflow. You'll also master essential team tasks like sharing your calendar and contacts and providing access to your email files. After taking this course, you'll know how to automate responses to both emails and meeting requests.

Earn MOS Certification in Microsoft Outlook

Microsoft Outlook Level II incorporates advanced topics required for the Microsoft Office Specialist (MOS) Certification in MS Outlook 2016. For customer service professionals, executive assistants, and other professionals that rely heavily on email communication, earning certification will demonstrate your ability to work quickly and efficiently. Contact us to discuss earning a Microsoft Office Specialist Certification in Outlook 2016.

Free Retake

Retake Microsoft Outlook Level II within 6 months of your enrollment for free.


Students must have Outlook proficiency equivalent to our Microsoft Outlook Level I course.

Course Overview

  • Modify messages and set global options
  • Organize, search, and manage messages
  • Manage your mailbox
  • Automate message management
  • Work with calendar settings
  • Manage contacts and groups
  • Manage activities using tasks
  • Share Workspaces with others
  • Manage Outlook data files

Please CLICK HERE for the Course Syllabus

Learn more about Microsoft Outlook Level II at NYC Career Centers.



Modifying Messages and Setting Global Options

  • Insert Advanced Characters and Objects
  • Modify Message Settings and Options
  • Configure Global Outlook Options
  • Customize the Outlook Interface

Organizing, Searching, and Managing Messages

  • Group and Sort Messages
  • Filter and Manage Messages
  • Search Outlook Items

Managing Your Mailbox

  • Use the Junk E-Mail Filter to Manage Messages
  • Manage Your Mailbox

Automating Message Management

  • Use Automatic Replies
  • Use the Rules Wizard to Organize Messages
  • Create and Use Quick Steps

Working with Calendar Settings

  • Set Advanced Calendar Options
  • Create and Manage Additional Calendars
  • Manage Meeting Responses

Managing Contacts

  • Import and Export Contacts
  • Use Electronic Business Cards
  • Forward Contacts

Managing Activities by Using Tasks

  • Assign and Manage Tasks

Sharing Workspaces with Others

  • Delegate Access to Outlook Folders
  • Share Your Calendar
  • Share Your Contacts

Managing Outlook Data Files

  • Use Archiving to Manage Mailbox Size
  • Back Up Outlook Items
  • Change Data File Settings

Refund Policy

  • Students may cancel up to 11 business days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price).
  • Cancellations within 11 business days are not permitted, but students may reschedule up to 4 business days before the class start date.

For cancellations and reschedules, please email us at [email protected]

Reviews of Classes at NYC Career Centers (679)

(4.5-star rating across 679 reviews)
  • Microsoft Outlook Level II

    Reviewed by amenah a. on 8/7/2018
See reviews for other classes at NYC Career Centers
Hide Reviews

Questions & Answers (1)

Get quick answers from CourseHorse and past students.

Question from Anonymous
Was the date changed from June 13th, 2019 to Sept 6th?
Answer from Brenda L. CourseHorse StaffCourseHorse Staff
Hi there! The June 13 class is already sold out. Thank you.
Answer Show answer

Similar Classes

NYC Career Centers

Since 1988, Career Centers has been a leader in software training courses for individuals and businesses, including Microsoft Excel, VBA, PowerPoint, SQL Server, Adobe Photoshop, InDesign, Illustrator, and AutoCAD.

Our courses are instructor-led in small class sizes, located in our state-of-the-art training...

Read more about NYC Career Centers

CourseHorse Approved

This school has been carefully vetted by CourseHorse and is a verified NYC educator.

NYC Career Centers

NYC Career Centers

All classes at this location

We are located in New York City on 34th street and Madison Avenue, a few blocks from Penn Station, Port Authority and Times Square. You may also attend this class live online (virtual training) via Zoom. We will reach out with additional information, including the Zoom info and class files.

Also available virtually online

Google Map

Give This Course as a Gift Card

  • Thousands of classes
  • No expiration
  • Unique and memorable gifts for any occasion
  • Personalized
  • Explore a passion, gain a new skill, discover a new hobby, engage in a memorable experience
  • Instant delivery

Buy a Gift Card

Book this Class as a Group Event

Booking this class for a group? Find great private group events

Or see all Excel Group Events

Explore group events and team building activities ranging from cooking, art, escape rooms, trivia, and more.

CourseHorse Gift Cards

  • Creative & unique gift for any occasion
  • Choose from thousands of classes & experiences
  • No expiration date
  • Instant e-delivery (or choose a date)
  • Add a personalized message
Buy a Gift Card
gift card with the CourseHorse logo gift card with the CourseHorse logo