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Microsoft Outlook Level I

Master the essential features of Microsoft Outlook with this comprehensive course. Learn how to manage your email, calendar, tasks, and contacts effectively. Boost your productivity and take control of your inbox with Outlook Level I.

  • Level Beginner
  • Age 18 and older
  • Price $249
  • Location 185 Madison Ave, New York, NY

Start Dates (3)

  • $249
  • Career Centers @ 185 Madison Ave Suite 1104, New York, NY 10016
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Class Description


What you'll learn in this outlook training:

Get the hang of Outlook, including setting up your email signature and formatting your email themes and text. First, you'll learn how to organize messages, create calendars, and schedule appointments and events. You'll then learn how to use other Outlook features—notes, tasks, and journal entries. At the end of Outlook Level I, you'll learn how to add your contacts and create groups. 

Outlook Level I is one of two Microsoft Office Outlook classes offered at Career Centers. You'll learn the essentials you need to read and compose an email, manage your calendar, and complete other tasks in Outlook. If you're planning to obtain certification, this course will help you prepare.

What You’ll Learn at a Glance

  • Navigate Outlook to read and respond to email
  • Use the Address Book, format and spell check new messages
  • Attach files and insert illustrations to messages
  • Customize read and response options
  • Use flags, categories, and folders to organize messages
  • Create and work with Contacts
  • Create appointments and schedule meetings in Calendar
  • Create and work with Tasks and Notes

Learn more about Microsoft Outlook Level I at NYC Career Centers


Customize Outlook settings

  • Customize the appearance of the program window
  • Configure program options
  • Set defaults for outgoing messages
  • Create and assign automatic signatures
  • Configure options for multiple accounts
  • Practice tasks

Automate Outlook

  • Automatically reply to messages
  • Automatically process messages
  • Create and manage Quick Steps
  • Practice tasks

Print and save information in Outlook

  • View and save messages and attachments
  • Print Outlook items
  • Practice tasks

Search in Outlook

  • Search for items
  • Use Search Folders
  • Practice tasks
  • Objective review

Manage messages

  • Create messages
  • Create and send messages
  • Configure message options
  • Respond to messages
  • Delegate access
  • Practice tasks

Format messages

  • Format text
  • Apply themes and styles
  • Apply styles
  • Create hyperlinks
  • Insert images
  • Manage schedules
  • Insert memorized content
  • Insert signatures
  • Practice tasks

Organize and manage messages

  • Categorize messages
  • Flag messages for follow-up
  • Manage conversations
  • Organize messages in folders
  • Manage junk email
  • Practice tasks
  • Objective review

Create and manage calendars

  • Configure calendar settings
  • Work with multiple calendars
  • Share calendar information
  • Practice tasks

Create appointments, meetings, and events

  • Create appointments and events
  • Create meetings
  • Manage calendar items
  • Practice tasks

Organize and manage appointments, meetings, and events

  • Configure settings for calendar items
  • Manage meeting options
  • Practice tasks

Create and manage notes, tasks, and journals

  • Create tasks
  • Manage tasks
  • Create and manage notes
  • Create journal entries
  • Practice tasks

Manage contacts and groups

  • Create and manage contacts
  • Create and modify contact records
  • Store contact records
  • Share contact records and address books
  • Practice tasks

Create and manage groups

  • Practice tasks

Refund Policy

  • Students may cancel up to 11 business days before the class/program start date and receive a refund, less the registration fee (10% of the undiscounted course price).
  • Cancellations within 11 business days are not permitted, but students may reschedule up to 4 business days before the class start date.

For cancellations and reschedules, please email us at [email protected]

Reviews of Classes at NYC Career Centers (679)

(4.5-star rating across 679 reviews)
  • Microsoft Outlook Level I

    Reviewed by jack g. on 1/22/2020
  • Microsoft Outlook Level I

    Reviewed by amenah a. on 7/28/2018
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NYC Career Centers

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All classes at this location

We are located in New York City on 34th street and Madison Avenue, a few blocks from Penn Station, Port Authority and Times Square. You may also attend this class live online (virtual training) via Zoom. We will reach out with additional information, including the Zoom info and class files.

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