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Outlook Essentials Specialist

at NYIM Training - Murray Hill

Course Details
$229 10 seats left
Start Date:

Thu, Dec 05, 10:00am - 5:00pm

Next start dates (2)

Murray Hill, Manhattan
185 Madison Ave 11th Fl
At 34th St
New York, New York 10016
Classes are for PC/Windows
Purchase Options
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 10

What you'll learn in this outlook training:

The Outlook Efficiency Techniques class concentrates on how to use Outlook quickly and effectively. When you are finished with this class you will be able to cut off hours of repetitive work, set up rules and search folders to automate email management, manage your calendar and to do lists, manage huge amounts of email with ease, manage complex scheduling, organize all your contacts and track your correspondence. 

This class is perfect to those who know how to do the most basic emailing (reply and creating a new email) and to those wanting to learn the best way to organize all their contacts, emails, and tasks. It's great for anyone working in an office and who is in Outlook more than an hour a day.

  • Mousepad with the most common shortcuts
  • Printable Shortcut sheet with every Outlook Shortcut


I. Customize Outlook settings
1) Customize the appearance of the program window
2) Configure program options
3) Set defaults for outgoing messages
4) Create and assign automatic signatures
5) Configure options for multiple accounts
6) Practice tasks

II. Automate Outlook
7) Automatically reply to messages
8) Automatically process messages
9) Create and manage Quick Steps
10) Practice tasks

III. Print and save information in Outlook
11) View and save messages and attachments
12) Print Outlook items
13) Practice tasks

IV. Search in Outlook
14) Search for items
15) Use Search Folders
16) Practice tasks
17) Objective review

V. Manage messages
18) Create messages
19) Create and send messages
20) Configure message options
21) Respond to messages
22) Delegate access
23) Practice tasks

VI. Format messages
24) Format text
25) Apply themes and styles
26) Apply styles
27) Create hyperlinks
28) Insert images
29) Manage schedules
30) Insert memorized content
31) Insert signatures
32) Practice tasks

VII. Organize and manage messages
33) Categorize messages
34) Flag messages for follow-up
35) Manage conversations
36) Organize messages in folders
37) Manage junk email
38) Practice tasks
39) Objective review

VIII. Create and manage calendars
40) Configure calendar settings
41) Work with multiple calendars
42) Share calendar information
43) Practice tasks

IX. Create appointments, meetings, and events
44) Create appointments and events
45) Create meetings
46) Manage calendar items
47) Practice tasks

X. Organize and manage appointments, meetings, and events
48) Configure settings for calendar items
49) Manage meeting options
50) Practice tasks

XI. Create and manage notes, tasks, and journals
51) Create tasks
52) Manage tasks
53) Create and manage notes
54) Create journal entries
55) Practice tasks

XII. Manage contacts and groups
56) Create and manage contacts
57) Create and modify contact records
58) Store contact records
59) Share contact records and address books
60) Practice tasks

XIII. Create and manage groups
61) Practice tasks

Note: Students will receive a Certificate of Completion at the end of this course and may retake the same course for free.

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Refund Policy
  • Registration Fee: All courses include a non-refundable registration fee of 10%.
  • Cancellations: Students may cancel up to seven business days prior to the course and receive all monies paid, less the non-refundable registration fee. Cancellation requests within the policy should be made directly to CourseHorse.
  • Rescheduling: Students may reschedule once up to three business days prior to the start date of the course at no charge. Reschedules within three business days incur a $20 rescheduling fee. Reschedule requests should be emailed to [email protected]


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Start Dates (3)
Start Date Time Teacher # Sessions Price
10:00am - 5:00pm TBD 1 $229
10:00am - 5:00pm TBD 1 $229
10:00am - 5:00pm TBD 1 $229

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Reviews of Classes at NYIM Training (725)

(725 Reviews)
Outlook Essentials Specialist
Reviewed by virginia k. on 2/6/2017
the class description is kind of misleading. You don't become a specialist in a one day class. the outlook specialist class is for those who have already been using it for about six months. That was not the case for me. Outlook isn't difficult, I just have not been using It. The instructor is good but he goes a bit fast. He worked on a computer in the back of the room and reflected the screen on a projector. this was fine but the dim lights needed to be more dim so that I could see better. the room was hot, the fan was noisy, and the street noise was distracting. We did not use the manual in the class, the downloaded or the printed version. I think their intention is to show you a little bit of everything and then send you home to practice. I would have liked the class to have been two or even three days long so it could really sink in and I would be willing to pay the price. There were only three people in the class; good, but is this class not popular?
Outlook Essentials Specialist
Reviewed by Lisa Romer on 10/28/2013
What a fun way to learn! Karen incorporated laughter into the curriculum and helped me unleash my skills. Can't wait to take it again. Thanks!
Outlook Essentials Specialist
Reviewed by Charles F. on 4/10/2017
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School: NYIM Training

NYIM Training

For nearly two decades, NYIM has trained thousands of business professionals in the latest computer software programs, including Excel, Financial Modeling, Microsoft Office, Adobe, SQL, AutoCAD, QuickBooks, and many more.  

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