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Mac OS X: Support Essentials is unfortunately unavailable

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Mac OS X: Support Essentials

  • All levels
  • 16 and older
  • $1,795
  • 119 W 23rd St, New York, NY
  • 24 hours over 3 sessions

Start Dates (0)

  • $1,795
  • Manhattan Edit Workshop @ 119 W 23rd St Ste 1000, New York, NY 10011
  • 24 hours over 3 sessions
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Class Description

Description

What you'll learn in this apple training:

Mac OS Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on macOS Mojave. This course is designed to give students a tour of the breadth of macOS Mojave and the best methods for effectively supporting users of macOS Mojave systems. The course is a combination of lectures and hands-on exercises that provide real-world experience.

Who should attend:
  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users
  • Technical support personnel in businesses that use Mac computers
  • Technical coordinators or power users who manage networks of computers running OS X - such as teachers and technology specialists who manage networks or computer labs
Prerequisites: Knowledge of macOS X and basic computer navigation

What You Will Learn:
  • The troubleshooting process and how to use tools and resources
  • Features and functionality of macOS X Mojave, including how to find more information
  • How to prepare for Apple Certified Support Professional (ACSP) 10.14 certification
Each student gets their own workstation.

Note:
Apple Pro Certification is not available for this course.
School Notes:

Once you have signed up for this class, please email [email protected] if you are signing up for personal improvement or for business and if the company will be paying for your tuition.

Refund Policy

Any transfers and cancellations require written notification to [email protected]

Rescheduling Policy:

  • Bookings transferred by the customer more than 15 business days before the commencement date of the course will incur no transfer fee.
  • Bookings rescheduled by the customer within 1 to 15 business days of the commencement date of the course will incur a $150 transfer fee.

All transferred courses must be completed within 3 months of the commencement date of the original class.

Cancellation/Exclusion Policy:

  • Cancellations by customers made more than 22 business days before course commencement will incur 5% cancellation fee.
  • Cancellations within 9 to 22 business days of course commencement will incur a 50% cancellation fee
  • Cancellations between 1 and 8 business days will incur a 100% cancellation fee.
  • In the event that a customer cancels a booking for which a transfer has taken place, this will incur a minimum 50% cancellation fee.

All refunds for the Six Week Intensive may take a minimum of 10 business days to process regardless of when the cancellation occurs.

Exclusion of a Student by the school may occur if the student displays behavior deemed inappropriate and/or disruptive to other students and/or school faculty. Student will receive 1 (one) written warning regarding behavior. If the behavior in question is repeated, the Student will be removed from the class with a written explanation of their exclusion. In the event that a Student is removed due to the above-mentioned repetitive and/or disruptive behavior, no tuition fees will be refunded.

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at Manhattan Edit Workshop (95)

(4.7-star rating across 95 reviews)
  • Mac OS X: Support Essentials

    Anonymous review on 12/6/2019
    Overall it wasn’t bad. I was actually a little upset I was the only one in the class. Having others may have been more beneficial since different questions may have been raised and possibly additional discussions on different topics. I also felt that the instructor, while knowledgeable and friendly, was too hesitant when demonstrating and pace was a little too slow. I was also a little upset that some of the exercises could not be done because certain things were not set up to do so.
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Manhattan Edit Workshop

The school offers a full range of courses, from the Avid, Autodesk, assimilate and Apple products to the complete suite of Adobe applications. Our signature six-week intensive is a jump-start for anyone looking for a career in editing. Learn Avid, Final Cut Pro and After Effects, work with top editors...

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