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Customer Service Training NYC

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Learn the art of providing exceptional customer service in the dynamic city of NYC, with courses on effective communication, problem-solving, and building customer relationships.

Unfortunately, no classes in-person in NYC have spots left, but 5 classes live online are available.

Customer Service Excellence:How to Win & Keep Customers

American Management Association

Learn the essential skills to provide exceptional customer service and gain a competitive advantage in today's business environment. Join this course at the American Management Association and discover how to deliver better service, increase customer satisfaction, and manage challenging situations with professionalism. Sign up now and enhance your customer relationships for long-term success.

(5) All levels 21 and older
$2,295

10 sessions

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Exceptional Customer Service

Training Connection @ Online

Master the art of providing outstanding customer service with this comprehensive training program. Learn essential skills such as making a good first impression, maintaining a positive attitude, and dealing with difficult customers. Enhance customer satisfaction and boost your business success with our exceptional customer service course.

(158) All levels 14 and older

Becoming a Trusted Advisor

American Management Association

Learn how to develop valuable customer relationships and become a trusted advisor in this workshop at the American Management Association. Gain the skills to navigate critical conversations, build trust, and influence clients, ultimately growing your business. Join today and become a highly valued business partner.

(5) All levels 21 and older
$1,495

4 sessions

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Improving Customer Service

Improving Communications @ Virtual Classroom

Learn to exceed customer expectations, increase job satisfaction, and advance in the service industry with this Improving Communications course. Gain tools to develop better customer skills and maximize efficiency, leading to increased customer satisfaction and referral. Don't miss out on this opportunity to improve your customer service abilities and increase your value in the industry.

(45) All levels 18 and older

Emotional Intelligence & Customer Service

Improving Communications @ Virtual Classroom

Learn the essential skills needed to provide effective customer service in times of crisis. Gain insights into emotional control, understanding customer reactions, and developing strategies to manage their fears. Join our interactive online class to enhance your customer-centered attitude and empower others with respect and choice.

(45) All levels 18 and older
11 customer service classes that have ended
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$325
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Customer Service Excellence:How to Win & Keep Customers

American Management Association @ 1601 Broadway, New York, NY

Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success.  How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer...

(5) All levels 21 and older
No upcoming schedules
$2,295

2 sessions

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Becoming a Trusted Advisor

American Management Association @ 1601 Broadway, New York, NY

Becoming a Trusted Advisor: How to Develop More Valuable Customer Relationships In competitive times like these, customers are constantly reevaluating service providers and vendors. Developing a solid rapport with customers is the key to achieving stability and growing business. This workshop shows you the principles and practices of moving from being just a service provider to becoming a trusted advisor and a highly valued business partner. Learn...

(5) All levels 21 and older
No upcoming schedules
$1,495
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Leading Virtual Teams

American Management Association @ 1601 Broadway, New York, NY

Have you suddenly been parachuted into managing virtual employees? You’re by no means alone! And while the technology is there to provide connectivity and enable work to get done, it doesn’t necessarily mean you’re naturally comfortable in the role of a virtual leader with the tools and techniques necessary to keep your employees present and effective in their work. Yet the research clearly shows that “effective leadership is the number one...

(5) All levels 21 and older
No upcoming schedules
$2,595

2 sessions

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Advanced Course in Strategic Marketing

American Management Association @ 1601 Broadway, New York, NY

At this seminar, you’ll take the next step toward becoming a strategic marketing guru. You’ll discover cutting-edge strategic marketing models—and their real-world applications. And you’ll get the strategic marketing knowledge and tools you need to increase the spending rate of current customers and cost-effectively acquire new ones…integrate your strategic marketing mix elements with corporate goals…and maximize the benefits of e-commerce...

(5) Advanced 21 and older
No upcoming schedules
$2,595

3 sessions

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Customer Value Management Workshop

General Assembly @ 10 E 21st St, New York, NY

Join GA for a Customer Value Management (CVM) workshop, a customer-centric framework and methodology developed to understand the drivers of customer value. Product Managers, Marketers, and Designers will come away with a uniquely fresh, powerfully actionable, and awesomely straightforward framework and methodology to understand what makes their users tick. Takeaways: Capture strategic customer data and put it into a context that translates into...

(2637) All levels 18 and older

Make Every Employee a Customer Experience Champion

American Management Association

In a world where we are faced with more and more competition, customer service that excels can help your organization stand out from all the rest. This webinar provides tools and insights to help you better understand what your customer wants and needs. You’ll discover how to enhance the customer connection and promote greater loyalty by meeting those needs, exceeding expectations and handling difficult situations with empathy. These insights...

(5) All levels 21 and older
No upcoming schedules

Keys to Customer Service

Wagner College Lifelong Learning

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge...

(5) All levels 18 and older
No upcoming schedules
$145

8 sessions

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Create Your Work-Life Breakthrough

Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY

Every time you encounter a customer, your attitude is showing! This course will help you develop the right attitude for top-notch customer service. It will help you build relationships, increase customer satisfaction, and maintain a positive attitude in any situation. What You’ll Learn Learn to project a friendly willingness to serve customers in a low-pressure, high-touch way, in every customer interaction. Discover ways to increase your self-awareness,...

(2) All levels 18 and older
No upcoming schedules
$349
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Outstanding Customer Service

Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY

Committing to outstanding customer service means sometimes dealing with those not-so-pleasant customers. This interactive one-hour webinar will take you through an eight-step process for resolving customer complaints and handling each customer’s needs, no matter how challenging. What You’ll Learn Learn how to stay professional in emotional situations, beyond basic telephone courtesy. Follow a consistent process to resolve complaints and conflicts....

(2) All levels 18 and older
No upcoming schedules
$129
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Managing Customer Expectations

Dale Carnegie Training of Northern NJ @ Virtual Classroom, New York, NY

Building a loyal customer base is essential for the success of any business, large or small. Customers continue to do business with organizations that deliver on their promises, every time. This interactive, live online course will help you build trust and long-term relationships by managing customer expectations in a consistent way. What You’ll Learn Determine the customer’s initial expectations, and learn sure-fire approaches to exceeding...

(2) All levels 18 and older
No upcoming schedules
$349
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Reviews for Customer Service Training in NYC

Customer Service Training in NYC are rated 4.4 stars based on 3,531 verified reviews from actual CourseHorse.com purchasers.

  • Customer Service Via Phone and Email

    Reviewed by Sofiia Strykova on 5/20/2013
    Guys, this class was great! I would recommend it to a friend. I especially liked the work book; it was so so helpful, I'm sure I will use it a couple times or even more. Lots of really good examples there. Lots of advice on how to deal with problems as a customer service representative. Also the teacher - Liz - is such a good person. She has a lot of experience and you can discuss all you need with her.

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