Teens Absolute Beginner to Guitar

Group Class Policy: 

The following policy applies for students that have purchased a group class from New York Guitar Academy:

• A class start date may be pushed to start at a later date if there are not enough students enrolled to begin the class. We will do our best to notify by phone and/or email as soon as possible in a situation of this sort.

• There is no refund once a class begins. If a student chooses to withdraw from a class once it has begun only school credit will be issued for the remaining classes. You must notify us 48 hours prior to the next scheduled session to withdraw from a class and avoid forfeiture of that session. School credit expires after 1 year from the date of purchase.

• You must notify us by email to request to withdraw from class.

• If a teacher must be absent, the class will either have a substitute teacher or that class will be postponed until the following week. In the event that a class is be postponed, students will be notified by phone and/or e-mail. You will NOT lose a class. The class will still have the 8 sessions. The class will be extended and end at a later date. 

• If a student is absent for a class we can email over missed materials upon the student's request. As an additional option, enrolled students may purchase a private lesson at our discounted package rate to make up for any missed class.