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Administering Cisco Unified Contact Center, Part 2

ExitCertified

Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) is a 5 day instructor-led course for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended...

(2) All levels 18 and older
No upcoming schedules

Administering Cisco Unified Contact Center, Part 1

ExitCertified

Administering Cisco Unified Contact Center Enterprise, Part 1 (AUCCE1) is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended...

(2) All levels 18 and older
No upcoming schedules

AUCCE1 - Cisco Unified Contact Center Enterprise v10.0

Global Knowledge

Learn the requirements for performing routine adds, moves, and changes in the inbound/outbound UCCE environment. This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements for performing routine adds, moves, and changes in the inbound/outbound UCCE environment. This course is intended for those administering the...

(12) All levels 18 and older
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DUCCE - Deploying Unified Contact Center Enterprise

ExitCertified

Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course that helps prepare learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. Students will learn enough about...

(2) Intermediate 18 and older
No upcoming schedules

CICD - Implementing Cisco Collaboration Devices

Global Knowledge @ 222 N Sepulveda Blvd, El Segundo, CA

Learn to maintain and operate a Cisco Unified Communications solution and prepare for the CICD certification exam (210-060). In this course, you will be given an introduction to maintaining and operating a Cisco Unified Communications solution and its components, including: Cisco Unified Communications Manager Cisco Unified Communications Manager Express Cisco Unity Connection Cisco Unified Communications Manager IM and Presence Service What...

(12) All levels 18 and older
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$3,795

5 sessions

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AUCCE2 - Cisco Unified Contact Center Enterprise v10.0

Global Knowledge

Learn the requirements for performing complex adds, moves, and changes in the inbound/outbound UCCE environment. This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. You will learn the requirements, resources, and tools required to perform complex adds, moves, and changes in the inbound/outbound UCCE environment. The AUCCE1 course or equivalent...

(12) Intermediate 18 and older
No upcoming schedules
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