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Tour Director Certification

Join the International Guide Academy, Inc. and learn the essential skills and knowledge needed to ensure the smooth flow of multi-day tours, from public speaking and airline procedures to motor coach commentary and group psychology. Don't miss this opportunity to turn your passion for travel into a rewarding profession.

  • All levels
  • 18 and older
  • $1,895
  • 9231 E Arapahoe Rd, Greenwood Village, CO
  • 56 hours over 7 sessions
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  • $1,895
  • Best Western Plus, Denver Tech Center @ 9231 E Arapahoe Rd, Greenwood Village, CO 80112
  • 56 hours over 7 sessions
  • Price includes $100 registration fee.
    2 days not in class is spent on students' research & study.
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  • Sat, Mar 30 at 8:00am - 4:00pm
  • Sun, Mar 31 at 8:00am - 4:00pm
  • Mon, Apr 01 at 8:00am - 4:00pm
  • Wed, Apr 03 at 8:00am - 4:00pm
  • Fri, Apr 05 at 8:00am - 4:00pm
  • Sat, Apr 06 at 8:00am - 4:00pm
  • Sun, Apr 07 at 8:00am - 4:00pm
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  • Sat, Jun 08 at 8:00am - 4:00pm
  • Sun, Jun 09 at 8:00am - 4:00pm
  • Mon, Jun 10 at 8:00am - 4:00pm
  • Wed, Jun 12 at 8:00am - 4:00pm
  • Fri, Jun 14 at 8:00am - 4:00pm
  • Sat, Jun 15 at 8:00am - 4:00pm
  • Sun, Jun 16 at 8:00am - 4:00pm
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  • Sat, Jul 27 at 8:00am - 4:00pm
  • Sun, Jul 28 at 8:00am - 4:00pm
  • Mon, Jul 29 at 8:00am - 4:00pm
  • Wed, Jul 31 at 8:00am - 4:00pm
  • Fri, Aug 02 at 8:00am - 4:00pm
  • Sat, Aug 03 at 8:00am - 4:00pm
  • Sun, Aug 04 at 8:00am - 4:00pm
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Class Description

Description

What you'll learn in this career training:

A Tour Director is also called a Tour Manager and, in some parts of the world, an Escort or Courier. Tour Operators hire Tour Managers (or Tour Directors) whose responsibilities are varied and comprehensive. Tour Directors travel with the group that has been organized by the Tour Operator. They stay at the same hotels, eat the same meals, go on the optional excursions, etc. They are responsible for the daily activities and to ensure that what the passengers have paid for happens in a manner that is acceptable to the passengers and that the passengers have the “vacation of a lifetime.” 

This course is intended for you if you are seeking certification as a Tour Director or Tour Manager. People working as Tour Directors within the USA or other countries travel from city to city, state to state, country to country, with responsibilities for the smooth flow of a multi-day tour. Assignments can include motor coach travel, cruise ship travel, and trains. 

What will you learn? 

The beginning modules in this certification program include Travel Industry Terminology, a look behind the scenes as to how tours are put together and marketed by Tour Operators, Industry Trends, Profile of a Tour Manager/Director, and your Pre-tour Departure Preparations. After this foundation, your program covers: 

  • Public Speaking, 
  • Airline and Airport Procedures, 
  • Baggage Handling and Control, 
  • Client Welcome preparation, content and delivery, 
  • Hotel Arrivals and Departures, 
  • Motor coach Commentary, 
  • Cultural Practices, 
  • Being Environmentally Aware on Tour, 
  • How to Research, 
  • Leisure Days on Tour, 
  • City Tours (working with the Local Tour Guide or doing it yourself), 
  • Motor coach Travel, 
  • Destination Itinerary Planning, 
  • Discussion with a Motor coach Driver and Teamwork, 
  • Optional Excursions (what they are, how to present them, operate them and money handling), 
  • when available a Tour Operator speaks with the class, 
  • Group Psychology, 
  • Passenger Emergencies, 
  • Industry Networking, 
  • preparing your resume, 
  • telephone interview techniques 
  • as well as Hiring Companies and their practices are identified.


All graduates receive a book specially prepared for that specific class which covers Getting Hired, over 150 specific Tour Operators that are looking to hire IGA graduates plus Cruise Lines contact information. Throughout the program the participants are video recorded with copies to each student, role-playing, actual motor coach travel is included, and more.  

With IGA you learn by doing.


Refund Policy

Tuition is refunded less 5% cancellation fee up until the start of class.

Registration fee is non-refundable but students can transfer it to another program of their choice.

In the event that an instructor or the school needs to cancel at the last minute, students will receive a refund less a 5% non-refundable registration fee.

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  • This class will earn you 18950 points. Points give you money off your next class!

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International Guide Academy, Inc.

International Guide Academy (IGA) is THE premier training and certification company for Tour Directors and Tour Guides featuring certified world-class instructors, your choice of multiple international training locations including training while at sea, certification and free lifetime placement assistance,...

Read more about International Guide Academy, Inc.

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International Guide Academy, Inc.

International Guide Academy, Inc.

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