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Mindset of a Facilitator Training

Conflict Center

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4140 Tejon St
Btwn W 41st & W 42nd Avenues
Denver, Colorado 80211
Regular rate
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Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 15

What you'll learn in this self improvement class:

What is the “Mindset of a Facilitator?” Below are 10 topics to consider and to reflect how we as individuals embody these concepts. How each of us approach a facilitation, a restorative circle, or an informal process will have a large impact on the outcome of the process. Consider these 10 topics and how you will continue to work on gaining knowledge, competency, and experience in each area.

Collaborative Norms

Learn how to elicit group guidelines and expected behaviors, and establish group understanding to maximize group acceptance and support of the process. Questions you may ask are: How do groups effectively establish and adhere to guidelines and behaviors that will maximize the constructive experience of an event? There are many accepted norms of behavior such as “respect,” “participation,” and “non-judgement.” Which of these and others are important to your group? Does everyone in the group have the same understanding?

“Conflict is inevitable, but violence is not”™. Learn how to avoid violence while in the midst of conflict. Recognizing violence it its many forms helps us engage in collaborative approaches where all voices are heard. Conflict truly becomes an opportunity to solve the problem and build the relationship.

Create an environment where discussions and work is open, non-defensive, without fear, and encourages engagement in a common commitment to the process and/or the goals of the group. This is the group resonance that brings about collaborative environments.

Personal Conflict Style
All of us have our own unique conflict style; the style we naturally use whenever conflict arises. Understanding your style, your style’s strengths and weaknesses, and how to effectively engage other conflict styles, helps us resolve conflicts in a way that meets our needs and the needs of others.

Anger Awareness
Learning where our anger comes from helps facilitate conversations where anger is present. Throughout our life, we have learned our “anger” behavior from family and other experiences. We have learned how to deal with anger in ways that “work” for us. How can we learn to deal with anger in a constructive ways instead of destructive ways?

Explore your individual identities, group identities, and worldviews. What does it mean to embrace diversity? How are your assumptions impacting your understanding of others? What is bias? How are your biases impacting your relationship with others? Being aware of biases, ours and others’, makes us better facilitators.

How do we create inclusive spaces? Inclusivity is the intention or policy of including people who might otherwise be excluded or marginalized. Recognizing the impact of power and privilege starts us on the journey of becoming aware of and embracing cultural differences

Learning Conversations
All of us have something important to say, at least occasionally. How do you get your message communicated in a way that it is heard and understood? On the flip side, how do we hear and understand a message when someone has something important to say to us? There are many techniques to effectively communicate. Learn how to engage in natural and easy learning conversations.

Learn how empathy and curiosity can help us understand others. The limitation of our perceptions leads to the limitations of our understanding. How can we be open to seeing things as others see them?

Grounding Techniques
Do you take things for granted? Do you make assumptions about events, other people, and even your own intentions? How can you start to live intentionally? When situations get difficult and stressful, how can we remind ourselves what is important to us?

This is a comprehensive day. Breakfast provided, with an hour break for lunch. See you there!

Not required, but students may wish to bring a notebook and writing utensils for notes.

Still have questions? Ask the community.

$80.00 registration fee is not refundable.

$100.00 (of $180 total) is refundable if the student cancels at least 24 hours before the start of first class in series.

$80.00 registration fee can be applied (one time only) to next available class series if the student reschedules at least 24 hours before the start of first class in series. 

If the class is canceled by us for any reason, the student is entitled to a full refund.


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School: Conflict Center

Conflict Center

Founded in 1987 The Conflict Center has grown from a dream to a place that enables all those who wish to learn the practical skills of peacemaking. Because conflict is inevitable, we are not an organization without conflict, but we walk the talk and manage it. We are committed to our mission and our...

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