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Mountainview ITSM Classes, Chicago

11 classes

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Mountainview ITSM Classes Coming up in Chicago

11 classes have spots left

ITIL Foundation

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management. The ITIL Foundation certificate in IT Service Management is not intended to enable the...

Monday Oct 21st, 8:30am - 5pm

  (3 sessions)
$1,499

3 sessions

ITIL® Capability - Operational Support and Analysis

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.  The ITIL Certificate in Operational Support and Analysis is intended to enable the holders of the...

Monday Oct 21st, 8:30am - 5pm

  (5 sessions)
$2,199

5 sessions

ITIL® Managing Across the Lifecycle

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The intent of the Managing across the Lifecycle (MALC) qualification is to give candidates the skills to  support an organization’s service delivery by bridging the service lifecycle stages. The qualification demonstrates that candidates have learned the value of one combined service management practice as opposed to separate subject areas....

Monday Oct 21st, 8:30am - 5pm

  (5 sessions)
$2,899

5 sessions

ITIL® Lifecycle - Service Strategy

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management and strategy as documented in the ITIL Service Strategy publication.  The ITIL Intermediate Qualification: Service Strategy Certificate is a free-standing qualification...

Monday Oct 21st, 8:30am - 5pm

  (4 sessions)
$1,999

4 sessions

ITIL® Lifecycle - Continual Service Improvement

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Continual Service Improvement publication.  The ITIL Intermediate Qualification: Continual Service Improvement (CSI) Certificate is a free...

Monday Oct 21st, 8:30am - 5pm

  (4 sessions)
$1,999

4 sessions

ITIL® Lifecycle - Service Design

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Design publication.  The ITIL Intermediate Qualification: Service Design Certificate is a free-standing qualification, but is also...

Monday Oct 21st, 8:30am - 5pm

  (4 sessions)
$1,999

4 sessions

ITIL® Capability - Service Offerings and Agreements

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.  Course Syllabus: Learning Unit SOA01: Introduction to service offerings and agreements (SOA) ...

Monday Oct 21st, 8:30am - 5pm

  (5 sessions)
$2,199

5 sessions

ITIL® Capability - Planning, Protection & Optimization

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on  industry practices in service management as documented in the ITIL Service Lifecycle core publications.  The ITIL Certificate in Planning, Protection and Optimization is intended to enable the holders...

Monday Oct 21st, 8:30am - 5pm

  (5 sessions)
$2,199

5 sessions

ITIL® Lifecycle - Service Operation

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Operation publication.  The ITIL Intermediate Qualification: Service Operation Certificate is a free-standing qualification but...

Monday Oct 21st, 8:30am - 5pm

  (4 sessions)
$1,999

4 sessions

ITIL® Capability - Release, Control and Validation

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and  the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.  Course Syllabus: Learning Unit RCV01: Introduction to release, control and validation (RCV)...

Monday Oct 21st, 8:30am - 5pm

  (5 sessions)
$2,199

5 sessions

ITIL® Lifecycle - Service Transition

at Mountainview ITSM - Near North Side 540 N Michigan Ave , Illinois City, Illinois 60611

The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Transition publication.  The ITIL Intermediate Qualification: Service Transition Certificate is a free-standing qualification, but...

Monday Oct 21st, 8:30am - 5pm

  (4 sessions)
$1,999

4 sessions

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