ITIL Foundation Training

Cancellation & Refunds: Classroom Training:
EZ Certifications, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)
In case, EZ Certifications cancels an event, the delegate will get full refund.

In case the cancellation is made by the delegate within 3 days from the date of registration, 5% of the registration fee will be deducted as a cancellation fee and the remaining will be refunded.

If the cancellation is done by the delegate 7 days or more prior to the training start date, then 10% will be deducted as a cancellation fee and the remaining will be refunded.
If the cancellation is made within 7 days or less, prior to the training start date, no refund will be made.

Rescheduling Policy:
If EZ Certifications reschedule training:
100% refund will be made, if the rescheduled dates do not fit into the delegate's schedule. The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of scheduled training.

If Delegate reschedules training:
If the request of rescheduling is received ahead of 7days or more, 10% of registration fee will be charged. Please note that rescheduling will be subject to availability of seats.

If the request of rescheduling is received within 7 days or less, no rescheduling will be allowed to the delegate. However the delegate can send a replacement instead.