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Outlook Level 2

at Certstaffix Training - Near North Side

Course Details
$335 4 seats left
Start Date:

Fri, Nov 13, 9:00am - 4:00pm Central Time

Next start dates (2)

Near North Side, Downtown/Loop
205 N Michigan Ave Ste 810
At N Michigan Ave
Chicago, Illinois 60611
Class Level: Advanced
Age Requirements: 18 and older
Average Class Size: 3

Flexible Reschedule Policy: This provider has flexible, free rescheduling for any-in person workshop. Please see the cancellation policy for more details

What you'll learn in this outlook training:

Learn the advanced features of Microsoft Outlook and get more done quickly. Learn about: Enhancing Message Content, Email Security, Organizing Your Inbox, Managing Contacts, Managing Calendars, Outlook Option Customization, and Managing Email Automatically.
Outlook Versions That Can Attend: Outlook 2019, 365, 2016, & 2013 (Microsoft Windows PC) 
Course Taught With: Outlook version 2016 (Microsoft Windows PC) Software and Courseware

Knowledge Pre-Requisites
Outlook - Level 1

Course Lessons:

Chapter 4: Enhance message content 119
  • Personalize default message formatting 120
  • Apply thematic elements to individual messages 127
  • Apply and change themes 127
  • Apply and change styles 129
  • Create and use automatic signatures 131
  • Incorporate images in messages 137
  • Change message settings and delivery options 139
  • Skills review 147
  • Practice tasks 148
Chapter 5: Manage email security 153
  • Block unwanted messages 154
  • Sidebar: Trace message origins 156
  • Manage messages in the Junk Email folder 158
  • Configure junk email settings in your Inbox 164
  • Configure junk email options 165
  • Increase email security 170
  • Apply security measures to incoming messages 170
  • Apply security measures to outgoing messages 176
  • Configure Outlook to use a digital ID 176
  • Digitally sign or encrypt messages 180
  • Sidebar: Restrict access by using rights management 184
  • Skills review 184
  • Practice tasks 185
Chapter 6: Organize your Inbox 187
  • Display and manage conversations 188
  • Arrange messages by specific attributes 194
  • Categorize items 198
  • Sidebar: Store information in Outlook notes 202
  • Organize messages in folders 206
  • Sidebar: Print messages 210
  • Skills review 211
  • Practice tasks 212
Chapter 8: Manage contact records 255
  • Create address books 256
  • Import and export contact records 260
  • Create contact groups 268
  • Quickly locate contact information 275
  • Personalize electronic business cards 279
  • Skills review 285
  • Practice tasks 286
Chapter 10: Manage your calendar 329
  • Define your available time 330
  • Configure time zones 332
  • Sidebar: Specify appointment time zones 335
  • Work with multiple calendars 336
  • Connect to other calendars 337
  • Manage the display of multiple calendars 342
  • Share calendar information 346
  • Share calendars with co-workers 347
  • Share calendar information outside of your organization 356
  • Print a calendar 359
  • Skills review 364
  • Practice tasks 365
Chapter 13: Customize Outlook options 437
  • Sidebar: About the Outlook Options dialog box 438
  • Configure general Office and Outlook options 440
  • Configure message options 443
  • Compose messages 444
  • Outlook panes 447
  • Message arrival 448
  • Conversation Clean Up 449
  • Replies and forwards 449
  • Save messages 451
  • Send messages 453
  • MailTips 454
  • Tracking 455
  • Message format 456
  • Other 456
  • Configure calendar options 457
  • Configure contact and task options 460
  • Group options 461
  • Contact options 461
  • Task options 463
  • Configure search and language options 463
  • Configure advanced options 467
  • Manage add-ins and security options 471
  • Manage add-ins 471
  • Configure Trust Center options 474
  • Skills review 476
  • Practice tasks 477
Chapter 14: Manage email automatically 479
  • Automatically reply to messages 480
  • Sidebar: Manage messages while you’re away 487
  • Create rules to process messages 488
  • Manage messages by using Quick Steps 496
  • Skills review 501
  • Practice tasks 502

School Notes:

Courseware (if a course has a Courseware) will be shipped to the address provided two weeks before the class starts. Make sure that the additional info field is properly and correctly filled out to avoid Courseware being lost in transit. Please also note that P.O. Box addresses are not allowed.

Certstaffix Training offers instructor-led live training classes that can be taken from your home or work. We also have real physical locations where students can go and connect to class in a quiet office with a computer that we provide. Our instructors teach from a remote location while being able to interact with students as in a traditional classroom setting.

Instructors can view student progress and take control of their PC to provide direct assistance. Students can see the instructor's presentation as well as voice questions directly to the instructor and participate in class discussions.

Still have questions? Ask the community.

Refund Policy

Note: This provider has a temporary cancellation policy for COVID-19 related cancellations which is as follows: 

All of our classes are offered live online and any student with a computer and an internet connection can take class from their home or anywhere else they feel comfortable. For customers who are concerned about COVID-19 with regard to attending classes from one of our computer labs, please know that you can switch to attend from home up to the day before class. We just ask that you notify us so we can send them class connection information and inform the center staff that they won’t be coming in for class. 

With regard to our computer labs, each one holds a maximum of only two students per room so no student will need to be in close proximity to any large group of people. We’ve also asked the centers that host our computer labs to disinfect all keyboards/mice/surfaces, etc. after each use and requested that they provide hand sanitizer to our students. That being said, we definitely understand if a student would feel more comfortable taking class from their home.  

We purchase and ship books to students two weeks before their class date and we are charged for any computer lab booking if not cancelled within a week of the booking date, so we would not be able to fully refund a student who wants to cancel less than two weeks before class without incurring a financial loss to us that we would not be able to recover. With the attend from home option, students do hava a choice to stay home and still get their training. Students can also choose to postpone their training to a later date if they wish. 


Original cancellation policy (non-COVID-19):

You can cancel or reschedule your registration without penalty or charge provided you give notice of 10 business days (M-F) or more days before the start of my class.

If you request to cancel or reschedule your registration 10 Business Days (M-F) or less days before the class start you will be charged 100% the course fee and will not be entitled to a refund. You have one (1) opportunity to use our Make-Up policy to have those funds applied to a later class date.

You cannot change your class location ten (10) Business days (M-F) or less before the class start because Certified Staffing Solutions has shipped training materials and provisioned resources. Location changes requested prior to that timeframe are subject to availability and may incur an additional charge.

Should Certified Staffing Solutions need to cancel your class due to insufficient enrollment, or postpone it due to events beyond their control, Certified Staffing Solutions will notify you as soon as possible. In such cases, you may reschedule to a future class date at no additional charge or receive a refund for any money on account relating to that registration.

Travel arrangements and costs are the sole responsibility of the student. Certified Staffing Solutions suggests obtaining refundable reservations. Certified Staffing Solutions classes are confirmed approximately 14 days before the start of the class. We cannot guarantee class commitments before that window of time. Certified Staffing Solutions will not be responsible for any cancellation costs incurred, including but not limited to, airline/mass transit tickets, hotel reservations and so on.


Google Map

Certstaffix Training

All classes at this location

Our downtown Chicago classroom is located at the Avenue Business Center in the Magnificent Mile district, close to plenty of restaurants and parking. When arriving for class, please proceed to Suite 810 and the receptionist will guide you to your classroom.

Start Dates (3)
Start Date Time Teacher # Sessions Price
9:00am - 4:00pm Central Time Remote Instructor 1 $335
9:00am - 4:00pm Central Time Remote Instructor 1 $335
9:00am - 4:00pm Central Time Remote Instructor 1 $335

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Certstaffix Training

Certified Staffing Solutions specializes in providing computer training and instructors nationwide. Our instructors are professional trainers and utilize hands-on exercises to reinforce lecture. Each averages more than 5 years delivering classes to business professionals.

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