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Outlook Level 1

at Certstaffix Training - Near North Side

Course Details
$335 4 seats left
Start Date:

Tue, Nov 05, 9:00am - 4:00pm

Next start dates (1)

Near North Side, Downtown/Loop
500 N Michigan Ave Ste 600
At N Michigan Ave
Chicago, Illinois 60611
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Class Level: Beginner
Age Requirements: 18 and older
Average Class Size: 3

What you'll learn in this outlook training:

Learn the basic features of Microsoft Outlook 2016/2019 and get more done quickly. Learn about: Outlook 2016/2019 Basic, Outlook Modules, Sending/Receiving Email, Contacts, Calendaring, Tasks and Customizing the Interface.

This course will be taught using 2016 materials, users with 2019 can attend due to minor differences.

Course Topics

Chapter 1: Outlook 2016 basics 3
  • Start Outlook 4
  • Work in the Outlook user interface 5
  • Sidebar: About Office 6
  • Identify app window elements 8
  • Sidebar: Tell me what you want to do 15
  • Work with the ribbon and status bar 15
  • Sidebar: Adapt procedure steps 18
  • Manage Office and Outlook settings 22
  • Sidebar: Microsoft account options 24
  • Skills review 28
  • Practice tasks 29

Chapter 2: Explore Outlook modules 31
  • Work in the Outlook app window 32
  • Work with items 32
  • Switch among modules 34
  • Work in the Mail module 36
  • Folder Pane content 36
  • Ribbon tabs 39
  • Content area views 41
  • Sidebar: Display conversations 47
  • Message windows 47
  • Sidebar: Draft responses in the Reading Pane 53
  • Sidebar: The Backstage view of a message 54
  • Work in the Calendar module 55
  • Ribbon tabs 56
  • Calendar item windows 57
  • Work in the People module 59
  • Ribbon tabs 60
  • Contact record windows 61
  • Work in the Tasks module 63
  • Ribbon tabs 64
  • Task windows 64
  • Skills review 65
  • Practice tasks 66

Chapter 3: Send and receive email messages 71
  • Create and send messages 72
  • Create messages 73
  • Troubleshoot message addressing 78
  • Save and send messages 82
  • Sidebar: Send from a specific account 84
  • Attach files and Outlook items to messages 88
  • Sidebar: New mail notifications 95
  • Display messages and message attachments 96
  • Display message content 96
  • Display attachment content 98
  • Display message participant information 103
  • Respond to messages 108
  • Sidebar: Resending and recalling messages 112
  • Skills review 115
  • Practice tasks 116

Chapter 7: Store and access contact information 217
  • Save and update contact information 218
  • Create and modify contact records 219
  • Sidebar: Contact record sources 220
  • Sidebar: Conform to name and address standards 225
  • Communicate with contacts 231
  • Sidebar: Create custom contact record fields 232
  • Initiate actions from contact records 233
  • Select message recipients from address books 235
  • Sidebar: Link contact records 238
  • Display different views of contact records 238
  • Sidebar: Modify the settings of any view 243
  • Print contact records 245
  • Skills review 251

Chapter 9: Manage scheduling 291
  • Schedule appointments and events 292
  • Sidebar: Add holidays to your calendar 296
  • Convert calendar items 298
  • Configure calendar item options 300
  • Schedule and change meetings 306
  • Respond to meeting requests 314
  • Display different views of a calendar 316
  • Sidebar: Use the Date Navigator 320
  • Skills review 323
  • Practice tasks 324

Chapter 11: Track tasks 369
  • Create tasks 370
  • Create task items 370
  • Create tasks from Outlook items 379
  • Manage tasks 381
  • Update tasks 382
  • Remove items from your task list 385
  • Manage task assignments 387
  • Assign tasks to other people 387
  • Respond to task assignments 391
  • Display different views of tasks 393
  • Display tasks in the Tasks module 393
  • Sidebar: Outlook Today 396
  • Display tasks in other modules 399
  • Skills review 401
  • Practice tasks 402

Chapter 12: Manage window elements 407
  • Personalize the Outlook app window 408
  • Configure the Folder Pane 409
  • Configure the Navigation Bar 411
  • Display module peeks 412
  • Configure the Reading Pane 414
  • Customize the Quick Access Toolbar 416
  • Customize the ribbon 420
  • Customize user interface fonts 425
  • Skills review 431
  • Practice tasks 432
School Notes:
Courseware (if a course has a Courseware) will be shipped to the address provided two weeks before the class starts. Make sure that the additional info field is properly and correctly filled out to avoid Courseware being lost in transit. Please also note that P.O. Box addresses are not allowed.

The classes are instructor-led live training you attend in a local classroom or from your home/office. Our instructors teach from a remote location while being able to interact with students as in a traditional classroom setting.

Instructors can view student progress and take control of their PC to provide direct assistance. Students can see the instructor's presentation as well as voice questions directly to the instructor and participate in class discussions.

Still have questions? Ask the community.

Refund Policy
You can cancel or reschedule your registration without penalty or charge provided you give notice of 10 business days (M-F) or more days before the start of my class.

If you request to cancel or reschedule your registration 10 Business Days (M-F) or less days before the class start you will be charged 100% the course fee and will not be entitled to a refund. You have one (1) opportunity to use our Make-Up policy to have those funds applied to a later class date.

You cannot change your class location ten (10) Business days (M-F) or less before the class start because Certified Staffing Solutions has shipped training materials and provisioned resources. Location changes requested prior to that timeframe are subject to availability and may incur an additional charge.

Should Certified Staffing Solutions need to cancel your class due to insufficient enrollment, or postpone it due to events beyond their control, Certified Staffing Solutions will notify you as soon as possible. In such cases, you may reschedule to a future class date at no additional charge or receive a refund for any money on account relating to that registration.

Travel arrangements and costs are the sole responsibility of the student. Certified Staffing Solutions suggests obtaining refundable reservations. Certified Staffing Solutions classes are confirmed approximately 14 days before the start of the class. We cannot guarantee class commitments before that window of time. Certified Staffing Solutions will not be responsible for any cancellation costs incurred, including but not limited to, airline/mass transit tickets, hotel reservations and so on.


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Certstaffix Training

All classes at this location

Our downtown Chicago classroom is located at the Avenue Business Center in the Magnificent Mile district, close to plenty of restaurants and parking. When arriving for class, please proceed to Suite 600 and the receptionist will guide you to your classroom.

Start Dates (2)
Start Date Time Teacher # Sessions Price
9:00am - 4:00pm Computer Lab Remote Instructor 1 $335
9:00am - 4:00pm Remote Instructor 1 $335

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Certstaffix Training

Certified Staffing Solutions specializes in providing computer training and instructors nationwide. Our instructors are professional trainers and utilize hands-on exercises to reinforce lecture. Each averages more than 5 years delivering classes to business professionals.

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