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TVOICE - Troubleshooting UC Systems v8.0

at ExitCertified - Schaumburg

(2)
Course Details
Price:
$3,595
Start Date:

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Location:
Schaumburg, Suburbs
1500 McConnor Pkwy Ste 500
At N Meacham Rd
Schaumburg, Illinois 60173
(Map)
Description
Class Level: All levels
Age Requirements: 18 and older
Average Class Size: 12

What you'll learn in this cisco training:

This course equips you with the knowledge and skills required to troubleshoot Unified Communications (UC) systems and solutions in enterprise, mid-market, and commercial deployments. You'll learn problem triage, as well as troubleshooting methodology, resources, tools, and fixes at the integrated system/solution level. You will cover troubleshooting components, such as Cisco Unified Communications Manager (CUCM), Cisco Unity, videoconferencing, and network infrastructure.

We have refocused the standard TVOICE labs to give you hands-on experience troubleshooting a realistic North American dial plan to better simulate the environment you work in every day. 

You will troubleshoot a network with:
  • A different area code deployed simulating the North American Dial Plan (NADP)
  • Variable-length on-net dial plan supporting multiple sites with overlapping extensions
  • Headquarters in North America with multiple branches in North America and Europe
  • Local route groups and global transformations
Skills Gained
  • A systematic methodology to troubleshoot Cisco UC systems
  • Knowledge of tools and reports that help isolate UC system problems
  • Use troubleshooting and monitoring tools
  • Troubleshoot common gateway and endpoint registration issues
  • Troubleshoot CUCM availability issues
  • Investigate database replication issues
  • Troubleshoot LDAP integration issues
  • Diagnose and resolve a call setup issue
  • Examine on-premises single-site calling issues
  • Troubleshoot on-net multisite calling issues
  • Investigate off-net calling issues
  • Troubleshoot SAF and CCD
  • Diagnose and resolve device mobility, extension mobility, and unified mobility issues
  • Investigate CUCM native presence issues
  • Troubleshooting MOH, MTP, conferences, and transcoder issues
  • Diagnose and resolve issues with RSVP agents
  • Troubleshoot the quality of both voice and video streams
  • Troubleshoot a globalized E.164 dial plan
Who Can Benefit
  • Network administrators and network engineers
  • System engineers and field engineers
  • Anyone working toward CCNP Voice certification

Still have questions? Ask the community.

Refund Policy
Cancellations or reschedules received 21 days or more from the start date of the class are allowed at no charge. Cancellations or reschedules 20 days or fewer from the start date of the class are assessed a fee of 100% of the class fee.

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School: ExitCertified

ExitCertified

A Trusted Name in IT Education

Since 2001, ExitCertified has provided individual and corporate clients with a superior learning experience. As a trusted education partner we deliver more than 9500 authorized IT training courses for 20+ vendors from such leading technology firms as Oracle, SAP, Symantec,...

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