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Unified Communications Manager Training in Chicago, IL

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Implementing Cisco Collaboration Devices

at Skyline Advanced Technology Services - Rosemont 9501 Technology Blvd Ste 350, Chicago, Illinois 60018

Implementing Cisco Collaboration Devices (CICD v1.0) is an extended hours 5-day course focusing on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. Upon completing this course,...

No Upcoming Schedules
$3,795

5 sessions

VTVS2 - Implementing Cisco TelePresence Video (Part 2)

at Global Knowledge - Schaumburg 1500 McConnor Pkwy Ste 500, Schaumburg, Illinois 60173

In this course you will learn to implement, support, and troubleshoot Cisco TelePresence video solutions. The e-Learning portion of this course (VTVS1) teaches field engineers to deploy Cisco TelePresence Video Express Authorized Technology Provider (ATP) solutions. You will learn features, functions, design, and deployment planning for Cisco endpoint...

No Upcoming Schedules
$4,995

5 sessions

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Implementing Cisco Collaboration Applications

at Skyline Advanced Technology Services - Rosemont 9501 Technology Blvd Ste 350, Chicago, Illinois 60018

Implementing Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as...

No Upcoming Schedules
$3,795

5 sessions

Advanced Scripting for Cisco Unified Contact Center

at Skyline Advanced Technology Services - Rosemont 9501 Technology Blvd Ste 350, Chicago, Illinois 60018

Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools...

No Upcoming Schedules
$4,195

5 sessions

AUCCE2-Administering Cisco Unified Contact Center P2

at Global Knowledge - Rosemont 9501 Technology Blvd West Center Office, Illinois City, Illinois 60018

AUCCE2 - Administering Cisco Unified Contact Center Enterprise, Part 2 v10.0 Learn the requirements for performing complex adds, moves, and changes in the inbound/outbound UCCE environment. This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment....

No Upcoming Schedules
$4,195

5 sessions

ACUCW2 v10.5 - Administering Cisco Unified Comm

at Global Knowledge - Schaumburg 1500 McConnor Pkwy Ste 500, Schaumburg, Illinois 60173

ACUCW2 - Administering Cisco Unified Communications Workspace Part 2: Advanced v10.5 This hands-on, exclusive course builds on the foundation provided by ACUCW1 and focuses on advanced administration of Cisco Unified Communications Manager (CUCM) v10. In this course, you will learn to build the UC infrastructure, including deploying a variable-length...

No Upcoming Schedules
$3,795

5 sessions

Implementing Cisco IP Telephony & Video, Part 2

at Skyline Advanced Technology Services - Rosemont 9501 Technology Blvd Ste 350, Chicago, Illinois 60018

Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the learner for implementing Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. It covers globalized call routing, URI call routing, global dial plan replication based on the ILS, Cisco...

No Upcoming Schedules
$3,795

5 sessions

CAPPS -Implementing Cisco Collaboration Apps v1.0

at Global Knowledge - Schaumburg 1500 McConnor Pkwy Ste 500, Schaumburg, Illinois 60173

Prepares you for Cisco exam 300-085 CAPPS 1.0. 1. Cisco Unity Connection Designing and Deploying Cisco Unity Connection Integrating Cisco Unity Connection with Cisco Unified Communications Manager Configuring Cisco Unity Connection Users, Templates and Class of Service Configuring the Cisco Unity Connection System Implementing Cisco Unity Connection...

No Upcoming Schedules
$3,795

5 sessions

CMA v11.0 - Communications Manager Administration

at ONLC Training Centers - Joliet 1000 Essington Rd 1st Fl, Chicago, Illinois 60435

Communications Manager Administration for Version 11.0 (CMA v11.0) is an instructor-led course presented by Skyline-ATS to system administrators and customers involved with day-to-day operation of the Cisco Unified Communications Manager 10.0 (CUCM 11) product. This course will introduce you to the CUCM 11.0 system, the basic procedures for administering...

No Upcoming Schedules
$2,995

3 sessions

VTVS2-Implement Cisco TelePresence Video Solutions II

at ExitCertified - Schaumburg 1500 McConnor Pkwy Ste 500, Schaumburg, Illinois 60173

In this course you will learn to implement, support, and troubleshoot Cisco TelePresence video solutions. The e-Learning portion of this course (VTVS1) teaches field engineers to deploy Cisco TelePresence Video Express Authorized Technology Provider (ATP) solutions. You will learn features, functions, design, and deployment planning for Cisco endpoint...

No Upcoming Schedules
$5,195

5 sessions

Avaya CS 1000 7.x System Administration (6351)

at ExitCertified - Schaumburg 1500 McConnor Pkwy Ste 500, Schaumburg, Illinois 60173

This foundation-level course is the starting point for your Communication Server 1000 (CS 1000) 7.5 training. Through presentations and interactive practices, you will learn how to use the system management tools to perform basic system administration and management tasks. This course emphasizes using Element Manager for a CS 1000 system running on...

No Upcoming Schedules
$2,395

3 sessions

UCCE-A v11.5 - Cisco® Unified Contact Center Enterprise

at ONLC Training Centers - Joliet 1000 Essington Rd 1st Fl, Chicago, Illinois 60435

Cisco Unified Contact Center Enterprise Administration (UCCE-A) is a 5-day instructor-led course that helps prepare learners to administer the Cisco Unified CCE v11.5 solution. This course will provide the student with the basic knowledge to understand the Cisco Unified CCE deployment solution and requirements for basic ACD and IVR configurations to...

No Upcoming Schedules
$4,395

5 sessions

Administering Cisco Unified Contact Center Ent. Part 2

at Skyline Advanced Technology Services - Rosemont 9501 Technology Blvd Ste 350, Chicago, Illinois 60018

Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) is a 5 day instructor-led course for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform...

No Upcoming Schedules
$3,795

5 sessions

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AUCCE1-Administering Cisco Unified Contact Center Ent

at Global Knowledge - Rosemont 9501 Technology Blvd West Center Office, Illinois City, Illinois 60018

AUCCE1 - Administering Cisco Unified Contact Center Enterprise, Part 1 v10.0 Learn the requirements for performing routine adds, moves, and changes in the inbound/outbound UCCE environment. This course is intended for system engineers and customers who will be involved with "Day 2" support of a UCCE solution deployed in a CVP comprehensive environment....

No Upcoming Schedules
$4,195

5 sessions

TVOICE - Troubleshooting UC Systems v8.0

at ExitCertified - Schaumburg 1500 McConnor Pkwy Ste 500, Schaumburg, Illinois 60173

This course equips you with the knowledge and skills required to troubleshoot Unified Communications (UC) systems and solutions in enterprise, mid-market, and commercial deployments. You'll learn problem triage, as well as troubleshooting methodology, resources, tools, and fixes at the integrated system/solution level. You will cover troubleshooting...

No Upcoming Schedules
$3,595

5 sessions

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