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Introducing Cisco Voice and UC Administration v8.0

at ExitCertified - Schaumburg

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Course Details
Price:
$3,695
Start Date:

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Location:
Schaumburg, Suburbs
1500 McConnor Pkwy Ste 500
At N Meacham Rd
Schaumburg, Illinois 60173
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Description
Class Level: Intermediate
Age Requirements: 18 and older
Average Class Size: 12

What you'll learn in this unified communications manager training:

You will cover telephony features supported in CUCM and CUCM Express, including the administrator and end-user interface options, and you will learn to configure the most commonly used features. You will also learn how to maintain your system, performing tasks such as daily administration, adds, moves, and changes.

In this hands-on, administrator-level, extended-hours course, you will get an introduction to Cisco's UC systems and its components, including:
  • Cisco Unified Communications Manager (CUCM)
  • CUCM Express
  • Cisco Unity Connection
  • Cisco Unified Presence
Skills Gained
  • Components and characteristics of a Cisco UC solution
  • Call flows and call legs
  • Configure endpoints
  • Implement and configure end users
  • Configure and enable telephony and mobility features
  • Configure end-user voice mailboxes and options
  • Configure Cisco Unified Presence
  • Configure and generate CUCM reports
  • Run and analyze Call Detail Records reports
  • Using the Cisco Call Detail Record Analysis and Reporting (CAR) Tool
  • Using the Cisco Real-Time Monitoring Tool (RTMT)
  • Monitoring voice mail usage in Cisco Unity Connection
  • Configuring Disaster Recovery System
Who Can Benefit
  • Network administrators and network engineers
  • CCNA Voice candidates
  • Telephony and voice system engineers
Prerequisites
  • Basic knowledge of CUCM, Unity Connection, and router administrative tasks
  • CCNA or equivalent knowledge
  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Content covered in ICND1

Still have questions? Ask the community.

Refund Policy
Cancellations or reschedules received 21 days or more from the start date of the class are allowed at no charge. Cancellations or reschedules 20 days or fewer from the start date of the class are assessed a fee of 100% of the class fee.

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School: ExitCertified

ExitCertified

A Trusted Name in IT Education

Since 2001, ExitCertified has provided individual and corporate clients with a superior learning experience. As a trusted education partner we deliver more than 9500 authorized IT training courses for 20+ vendors from such leading technology firms as Oracle, SAP, Symantec,...

Read more about ExitCertified

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