May 13th
10am–6pm EDT
Meets 5 Times
Learn how to effectively manage and optimize Unified Communications Systems in the heart of Chicago with classes covering topics such as call routing, telephony services, and integration with other collaboration tools.
Unfortunately, no classes in-person in Chicago have spots left, but 1 class live online is available.
ONLC Training Centers @ Online Classroom
Master the essentials of administering and supporting Cisco Unified Communications Manager solutions, SIP dial plans, and class-of-service capabilities in this foundational course. Ideal for CCNP Collaboration preparation or newcomers to Cisco collaboration technologies.
May 13th
10am–6pm EDT
Meets 5 Times
Jun 24th
10am–6pm EDT
Meets 5 Times
Jul 22nd
10am–6pm EDT
Meets 5 Times
Aug 19th
10am–6pm EDT
Meets 5 Times
In this hands-on course, you will practice configuring and integrating Cisco's call management and voice mail systems from scratch. You will work with Cisco Unity Connection, which is integrated with Cisco Unified Communications Manager (CUCM), and with Cisco Unity Express, integrated with CUCM Express. Building on the foundation provided by ICOMM v8, you'll focus on voice mail administration and presence administration. You will learn how to add...
ExitCertified @ 1500 McConnor Pkwy, Schaumburg, IL
This hands-on course prepares you for configuring a Cisco Unified Communications Manager (CUCM) solution in a multisite environment. Focusing primarily on CUCM v8.x/9.x, you will learn basic administrative tasks, such as configuring users and associating them with phones, as well as more advanced topics, such as dial plan design and configuration, unified mobility, Media Gateway Control Protocol (MGCP), H.323 gateways, and media resources. With...
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You will cover telephony features supported in CUCM and CUCM Express, including the administrator and end-user interface options, and you will learn to configure the most commonly used features. You will also learn how to maintain your system, performing tasks such as daily administration, adds, moves, and changes. In this hands-on, administrator-level, extended-hours course, you will get an introduction to Cisco's UC systems and its components,...
This hands-on course prepares you for installing and configuring Cisco Unified Communications Manager (CUCM) v8 and v9 in global, multisite networks. You will learn how to build the system in order to provide: A variable-length, on-net dial plan that supports overlapping extensions that are described in Cisco's Unified Communications System Release 8.x SRND Remote site survivability (SRST and SRST with CME) bandwidth management Mobility...
This hands-on, exclusive course builds on the foundation provided by Administering Cisco Unified Communications Workspace Part 1: Basic (ACUCW1) and focuses on advanced administration of Cisco Unified Communications Manager (CUCM) v8 and v9. In this course, you will learn to build the UC infrastructure, including deploying a variable-length on-net dial plan that supports multiple sites with overlapping extensions. After learning how to configure...
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